Sportsbook Ticket Writer at DraftKings

Recorded the number of tickets cashed and the amount paid out after each race or event. Paid off or moved bets according to established game rules and procedures, collected bets in the form of cash or chips while verifying and recording amounts, and computed and verified amounts won or lost. Paid out winnings or referred patrons to appropriate workers such as gaming cashiers so winnings could be collected. Answered questions about game rules or casino policies and inspected cards or equipment to ensure they were in proper condition. Prepared collection reports for submission to supervisors, supervised staff and games, and mediated disputes as needed.

Houseman at Hyatt Regency Chicago

Disinfected equipment and supplies using germicides or steam-operated sterilizers. Carried linens, towels, toilet items, and cleaning supplies using wheeled carts to support daily room and facility readiness.

Customer Service Representative at Evolent Health

Referred unresolved customer grievances to designated departments for further investigation. Supported customer information needs, analyzed information/data, communicated with people outside the organization, and interacted with computers as part of day-to-day service operations.