Courtney Adkins
I'm Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix.
About
I’m Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix. I design user-friendly websites and resolve technical issues for high-volume users in fast-paced environments.
I’m also passionate about training new team members and improving digital experiences, delivering strong communication and collaborative problem-solving to ensure excellent customer and user satisfaction.
- 4 years' experience
- Joined April 2026
Industry experience
- Software & Internet
- Media & Entertainment
- Professional Services
- Education
Work experience
Updated and maintained website content to align with brand standards. Designed and launched new web pages to showcase products and services. Improved website layout and performance for mobile and cross-device compatibility.
Resolve technical issues for 20+ users daily across hardware, software, and network systems. Manage phone and ticketing systems to prioritize and track support requests. Train and onboard new help desk staff, improving service consistency. Deliver customer support to a diverse user base, maintaining high satisfaction.
Education
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