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I'm Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix. I design user-friendly websites and resolve technical issues for high-volume users in fast-paced environments. I'm also passionate about training new team members and improving digital experiences, delivering strong communication and collaborative problem-solving to ensure excellent customer and user satisfaction.…I'm Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix. I design user-friendly websites and resolve technical issues for high-volume users in fast-paced environments. I'm also passionate about training new team members and improving digital experiences, delivering strong communication and collaborative problem-solving to ensure excellent customer and user satisfaction.

Courtney Adkins

Web Designer, Graphic Designer, Illustrator, +2

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I'm Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix. I design user-friendly websites and resolve technical issues for high-volume users in fast-paced environments. I'm also passionate about training new team members and improving digital experiences, delivering strong communication and collaborative problem-solving to ensure excellent customer and user satisfaction.…I'm Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix. I design user-friendly websites and resolve technical issues for high-volume users in fast-paced environments. I'm also passionate about training new team members and improving digital experiences, delivering strong communication and collaborative problem-solving to ensure excellent customer and user satisfaction.

Available to hire

I’m Courtney Adkins, a detail-oriented web design and IT support professional with experience in HTML5, CSS3, Adobe Creative Suite, WordPress, and Wix. I design user-friendly websites and resolve technical issues for high-volume users in fast-paced environments.

I’m also passionate about training new team members and improving digital experiences, delivering strong communication and collaborative problem-solving to ensure excellent customer and user satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

CSA Team Lead at Capital University

September 1, 2022 - Present

Resolve technical issues for 20+ users daily across hardware, software, and network systems. Manage phone and ticketing systems to prioritize and track support requests. Train and onboard new help desk staff, improving service consistency. Deliver customer support to a diverse user base, maintaining high satisfaction.

Web Design Intern at Legacy Holding Co.

January 1, 2026 - Present

Updated and maintained website content to align with brand standards. Designed and launched new web pages to showcase products and services. Improved website layout and performance for mobile and cross-device compatibility.