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Caitlin O'Shaughnessy

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Available to hire

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Language

English
Fluent

Work Experience

Account Director at Hello Earth
January 1, 2026 - Present
Leading cross-channel campaigns, client partnerships, and strategic planning; guiding end-to-end execution and ensuring impactful, sustainable results.
Head of Client Services at Noise Media
July 1, 2020 - October 1, 2024
Directed agency operations, led a 10-person client services and creative team; managed high-profile campaigns across EMEA, built partnerships, and integrated social, influencer, and content outputs to drive client retention and impact.
Senior Account Manager at Influencer Digital
August 1, 2017 - September 1, 2019
Managed key client relationships and campaign strategy for high-profile brands; led integrated social strategy, influencer journeys, and cross-channel activation; collaborated closely with production and creative teams.
Senior Marketing Transformation Executive at Flock Associates
July 1, 2015 - August 1, 2017
Led front-facing client communications, project management, workshop facilitation, and post-project reconciliation; guided marketing planning processes and strategic decision-making to improve efficiency and outcomes.
Senior Digital Marketing & Social Media Manager at AKA UK
September 1, 2019 - July 1, 2020
Led social media and digital campaigns for West End productions including Pretty Woman the Musical (West End), Tina the Musical (West End), Uncle Vanya (West End), Matilda the Musical (West End), Ocean at the End of the Lane (West End), Circus 1903 (London), and The Grinch (UK Tour). Managed social channels and content across major West End and UK touring productions, including organic, paid, and community management. Defined clear social strategies for each account and aligned social to marketing and PR campaigns.
Senior Account Manager – Influencer Digital at Flock Social Media & Content
August 1, 2017 - September 1, 2019
Led influencer and social media strategy across clients; managed content across social platforms; defined brand voice; built long-term relationships with influencers; collaborated with marketing teams to optimize ROI and campaign impact.
Senior Executive at Flock Associates / Flock Social Media & Content
July 1, 2015 - August 1, 2017
Led senior marketing execution for Flock Social Media & Content, ensuring engaging visual and written content across company channels and social. Spearheaded strategic decisions for more effective and efficient results; coordinated and facilitated workshops on marketing planning, brand values and propositions, scope of work, and process development.
Lead House Manager at Berkshire Theatre Group
May 1, 2013 - September 1, 2013
Oversaw front-of-house operations and daily venue logistics at The Fitzpatrick Main Stage and Unicorn Theatre. Delivered exceptional patron experience, ensured a welcoming and accessible environment for all visitors, and gained first-hand insight into audience engagement and community connections.

Education

BA Advertising at Xavier University
January 11, 2030 - January 1, 2009
Study Abroad at University of Westminster
January 11, 2030 - January 1, 2012
MA Marketing at University of Westminster
January 11, 2030 - January 1, 2015
BA Advertising at Xavier University
January 11, 2030 - January 1, 2009
Study Abroad at University of Westminster
January 1, 2012 - May 6, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services, Travel & Hospitality, Retail