Christina Calhoun

Maintained Data Governance Dashboard, tickets, documents and updates. Implemented and created data policies and standards to ensure quality and compliance. Enhanced the Data Governance space with analysis and internal documentation used for standards. Assisted the Data Governance Manager to identify and create training materials for use across the organization. Responsible for cataloging critical data elements and facilitating the development of the organization's Data Standard.

Collected, organized and managed metadata for data assets (documents, datasets, digital resources). Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency. Improved internal knowledge by developing comprehensive documentation outlining standard operating procedures for various needs. Implemented techniques and efficiency to enable proactive adjustments based on trends by streamlining data analysis. Enhanced customer satisfaction rates through detailed analysis of customer feedback and subsequent improvements in service offerings.

Directed and encoded source files for delivering content to iTunes, Microsoft, Amazon, Sony, Google and Vudu. Delivered video and audio files and clips to Hulu, Cartoon Creative. Edited source files and captions to export for digital delivery. PAL to NTSC conversion, changed frame rates and de-interlaced files when needed. Boosted customer satisfaction by addressing client concerns; oversaw day-to-day operations and delegated tasks to ensure timely project completion.