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I'm Callum Boaden, an Ecommerce Operations & Digital Systems Specialist based in Cairns, Australia. I manage day-to-day ecommerce operations across multiple brands, working with Shopify, Amazon marketplaces, fulfilment, and customer support to keep online stores running smoothly. I'm collaborative and hands-on, working with remote teams, warehouses, suppliers, and service providers across Australia, the UK, EU, US, China, and Thailand. I build internal dashboards, SOPs, and automation to streamline processes, and I enjoy turning data into actionable improvements for growth.…I'm Callum Boaden, an Ecommerce Operations & Digital Systems Specialist based in Cairns, Australia. I manage day-to-day ecommerce operations across multiple brands, working with Shopify, Amazon marketplaces, fulfilment, and customer support to keep online stores running smoothly. I'm collaborative and hands-on, working with remote teams, warehouses, suppliers, and service providers across Australia, the UK, EU, US, China, and Thailand. I build internal dashboards, SOPs, and automation to streamline processes, and I enjoy turning data into actionable improvements for growth.

Callum Boaden

Web Developer, Web Designer, Front-End Developer, +2

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I'm Callum Boaden, an Ecommerce Operations & Digital Systems Specialist based in Cairns, Australia. I manage day-to-day ecommerce operations across multiple brands, working with Shopify, Amazon marketplaces, fulfilment, and customer support to keep online stores running smoothly. I'm collaborative and hands-on, working with remote teams, warehouses, suppliers, and service providers across Australia, the UK, EU, US, China, and Thailand. I build internal dashboards, SOPs, and automation to streamline processes, and I enjoy turning data into actionable improvements for growth.…I'm Callum Boaden, an Ecommerce Operations & Digital Systems Specialist based in Cairns, Australia. I manage day-to-day ecommerce operations across multiple brands, working with Shopify, Amazon marketplaces, fulfilment, and customer support to keep online stores running smoothly. I'm collaborative and hands-on, working with remote teams, warehouses, suppliers, and service providers across Australia, the UK, EU, US, China, and Thailand. I build internal dashboards, SOPs, and automation to streamline processes, and I enjoy turning data into actionable improvements for growth.

Available to hire

I’m Callum Boaden, an Ecommerce Operations & Digital Systems Specialist based in Cairns, Australia. I manage day-to-day ecommerce operations across multiple brands, working with Shopify, Amazon marketplaces, fulfilment, and customer support to keep online stores running smoothly.

I’m collaborative and hands-on, working with remote teams, warehouses, suppliers, and service providers across Australia, the UK, EU, US, China, and Thailand. I build internal dashboards, SOPs, and automation to streamline processes, and I enjoy turning data into actionable improvements for growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Ecommerce Operations Manager at Basetwelve Limited

March 1, 2022 - May 1, 2026

Managed day-to-day ecommerce operations across four brands; oversaw Shopify store updates, Amazon marketplace issues, stock investigations, inventory planning, and customer support; supported ads and reporting; created SOPs and internal dashboards.

Ecommerce & Marketing Specialist at Basetwelve Limited

March 1, 2020 - February 1, 2022

Supported Shopify and Amazon listings, wrote product descriptions, SEO content, email copy, and assisted with email marketing, PPC, and promotions.

Freelance Web Designer & Developer at Self-employed

April 1, 2018 - Present

Design and build responsive websites and ecommerce pages; customize Shopify and WordPress themes; provide updates and troubleshooting.

Web Content Manager at Ecruising Pty Ltd

January 1, 2014 - April 1, 2018

Managed website content, promotions, blog content, landing pages, and customer-facing information; helped plan and implement a site redesign; led digital marketing activity across email, PPC, SEO/SEM, social media, blogs, and promotions.

Computer Science Teacher at Sai Nam Peung School

June 1, 2019 - March 1, 2020

Taught Scratch, HTML, CSS, Python, and JavaScript; prepared practical coding activities and assessed progress for 240+ students.

English Teacher at Satri Witthaya 2 School

May 1, 2018 - March 1, 2019

Taught English with focus on speaking and listening; supported 300+ students with applications and interview preparation.