I’m a customer-focused storyteller with 10+ years of crafting high-converting narratives for health tech, banking, and B2B/B2C SaaS. I translate brand vision into meaningful experiences across brand, performance, and platform channels. I bridge creative copy with AI ethics and accessibility, and have a proven track record of driving revenue and business impact through results-driven content. I thrive in cross-functional teams and navigate ambiguity-rich environments to deliver strategic, human-centered creative solutions that resonate with audiences and move the needle.

Carissa Vicencio

I’m a customer-focused storyteller with 10+ years of crafting high-converting narratives for health tech, banking, and B2B/B2C SaaS. I translate brand vision into meaningful experiences across brand, performance, and platform channels. I bridge creative copy with AI ethics and accessibility, and have a proven track record of driving revenue and business impact through results-driven content. I thrive in cross-functional teams and navigate ambiguity-rich environments to deliver strategic, human-centered creative solutions that resonate with audiences and move the needle.

Available to hire

I’m a customer-focused storyteller with 10+ years of crafting high-converting narratives for health tech, banking, and B2B/B2C SaaS. I translate brand vision into meaningful experiences across brand, performance, and platform channels. I bridge creative copy with AI ethics and accessibility, and have a proven track record of driving revenue and business impact through results-driven content.
I thrive in cross-functional teams and navigate ambiguity-rich environments to deliver strategic, human-centered creative solutions that resonate with audiences and move the needle.

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Language

English
Fluent

Work Experience

Senior Content Designer at Accenture Song
August 1, 2015 - Present
Led end-to-end content strategy and execution for tech-driven campaigns, translating complex messages into accessible, user-centered experiences for global digital products. Drove cross-functional collaboration and ensured alignment with brand and performance goals.
Founder, Lead Copywriter & Creative Strategist at Studio CV by Carissa Vicencio
June 1, 2017 - Present
Own-end-to-end content strategy (briefing, strategy, concepting, and success planning) for tech and CPG clients. Executed cultural localization for global markets; interpreted briefs and creative direction to craft high-converting copy across web, email, ads, CRM, social, and UX. Grew MomEngagement across LinkedIn, search ads, and web; developed go-to-market and onboarding elements for growth.
Senior Copywriter, Performance Marketing at Jane App
January 1, 2025 - May 1, 2025
Led full-funnel, omni-channel campaigns across paid social, SEM, display, landing pages, and A/B testing; improved acquisition costs and conversion rates. Created targeted messaging aligning Jane’s solutions to multi-disciplinary practitioners across Canada and the US.
Senior Copywriter, Performance Marketing at League
February 1, 2022 - December 1, 2023
Set the B2B tech voice and maintained consistency across digital and sales enablement channels. Led copy for League Connect 2023 and executed web—rebranding and multi-channel copy across web, email, ads, CRM, social, and UX.
Senior Copywriter, Performance Marketing at Ontario Lottery & Gaming Corporation (OLG)
November 1, 2019 - December 1, 2020
Delivered digital gaming experiences for Ontarians; led web, email, and product copy; optimized conversion paths and messaging across multiple channels.
Senior Copywriter, Performance Marketing at NuWorks Interactive Labs
November 1, 2014 - December 31, 2017
Crafted data-driven, tech-enabled digital campaigns for global brands; blended creativity with performance-driven insights to boost engagement and conversions.
Senior Copywriter at North 6th Agency
January 1, 2018 - June 30, 2019
Reinvented public relations and social media strategy across North America; produced high-converting B2B and consumer content and maintained brand consistency.

Education

Bachelor of Arts in Speech Communication, Cum Laude Distinction at University of the Philippines
January 11, 2030 - January 1, 2014
Strategic Copywriting in the Age of AI Certificate at University of Toronto, School of Continuing Studies
January 1, 2024 - February 17, 2026
Artificial Intelligence Certificate at BrainStation, Toronto
January 1, 2025 - February 17, 2026

Qualifications

Artificial Intelligence Certificate
January 1, 2025 - February 17, 2026
Strategic Copywriting in the Age of AI
January 1, 2024 - February 17, 2026

Industry Experience

Healthcare, Software & Internet, Professional Services, Media & Entertainment, Financial Services, Education