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Hi there! I'm Carlos Marques. I'm a results-driven sales professional with a strong track record in SaaS sales, enterprise account management, and consultative selling. I'm passionate about driving revenue growth and helping organizations scale by building lasting partnerships with clients across LATAM and beyond. I thrive in collaborative, cross-functional teams and love turning complex challenges into practical solutions. I'm creative, flexible, and motivated, with a detail-oriented mindset that helps me optimize processes, share best practices, and contribute to a positive, inclusive team culture.…Hi there! I'm Carlos Marques. I'm a results-driven sales professional with a strong track record in SaaS sales, enterprise account management, and consultative selling. I'm passionate about driving revenue growth and helping organizations scale by building lasting partnerships with clients across LATAM and beyond. I thrive in collaborative, cross-functional teams and love turning complex challenges into practical solutions. I'm creative, flexible, and motivated, with a detail-oriented mindset that helps me optimize processes, share best practices, and contribute to a positive, inclusive team culture.

Carlos Marques

Growth Marketer, Marketing Strategist, Marketing Analyst, +2

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Hi there! I'm Carlos Marques. I'm a results-driven sales professional with a strong track record in SaaS sales, enterprise account management, and consultative selling. I'm passionate about driving revenue growth and helping organizations scale by building lasting partnerships with clients across LATAM and beyond. I thrive in collaborative, cross-functional teams and love turning complex challenges into practical solutions. I'm creative, flexible, and motivated, with a detail-oriented mindset that helps me optimize processes, share best practices, and contribute to a positive, inclusive team culture.…Hi there! I'm Carlos Marques. I'm a results-driven sales professional with a strong track record in SaaS sales, enterprise account management, and consultative selling. I'm passionate about driving revenue growth and helping organizations scale by building lasting partnerships with clients across LATAM and beyond. I thrive in collaborative, cross-functional teams and love turning complex challenges into practical solutions. I'm creative, flexible, and motivated, with a detail-oriented mindset that helps me optimize processes, share best practices, and contribute to a positive, inclusive team culture.

Available to hire

Hi there! I’m Carlos Marques. I’m a results-driven sales professional with a strong track record in SaaS sales, enterprise account management, and consultative selling. I’m passionate about driving revenue growth and helping organizations scale by building lasting partnerships with clients across LATAM and beyond.

I thrive in collaborative, cross-functional teams and love turning complex challenges into practical solutions. I’m creative, flexible, and motivated, with a detail-oriented mindset that helps me optimize processes, share best practices, and contribute to a positive, inclusive team culture.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Intermediate

Work Experience

Senior Account Development Representative at Udemy

April 1, 2024 - November 10, 2025

Experience in working with agencies and C-level executives; Facilitate co-selling collaboration between partners and account executives; Develop new business and expand the partnership with existing clients; Responsible for prospecting new corporate customers and helping current customers leverage their success with Udemy in Latin America; Selling to multiple personas (HR, Learning and Development, or Tech/IT); Owning the deal cycle from start to finish (prospecting, discovery calls, and email follow-up), including expanding the Udemy footprint with existing customers; Creating and delivering accurate sales forecasts through strong pipeline management; Collaborating with the broader sales team to share best practices and innovate; Improving and streamlining the sales process; Consistently exceeding quotas, building client relationships, facilitating agreements, and managing a successful sales pipeline.

Account Development Representative at Udemy

March 1, 2024 - March 1, 2024

Built pipeline across Brazil leveraging six sales channels (phone, email, LinkedIn, gifting, text, video) to drive high-impact conversations; Became a powerful storyteller who can clearly and confidently convey Udemy Business value across our key customers and across leaders who are new to the Udemy brand; Excellent communication, presentation, and people management skills; Leveraged the most in-demand sales tools to drive efficiency and optimize processes; Collaborating with Account Executive partners to identify key buying signals and develop a strong action plan of attack within a territory; Mastering core sales skills including call effectiveness, time management, territory planning and execution, sales tools, and digital strategy.

Customer Success Specialist at Averro

February 1, 2022 - February 1, 2022

Negotiate and renew customer contracts and partner with Sales to achieve upsell targets; Lead customer meetings along the lifecycle: Kick off, Partnership Planning, Business Reviews, and Renewals; Proactively monitor our customer base, looking for red flags and opportunities to increase revenue; Be a voice of the customer and proactively communicate customer feedback to cross-functional teams; Effectively manage product onboarding and implementation for new customers, conduct online training for existing and new customers, respond to questions from customers directly or route questions to appropriate resources for training or support, and support additional projects and tasks related to the broader Customer Success team; Introduce Averro services and capabilities to new clients and communicate value to decision-makers; Conduct regular reviews of the client book of business, looking into performance and key client engagement metrics.

Customer Success Associate at Averro

February 1, 2021 - February 1, 2021

Cultivate customer relationships and support onboarding, training, and renewals; Collaborate cross-functionally to improve retention and expansion; Monitor client data and provide feedback to teams to optimize the customer experience.

Au Pair at Cultural Care Au Pair

May 1, 2019 - May 1, 2019

Caring for children, coordinating daily routines, and supporting families while adapting to a new cultural environment in San Francisco, CA.

Customer Service & Logistics Analyst at EmbraMac

May 1, 2017 - May 1, 2017

Managed customer service and logistics operations, ensuring timely order processing and effective communication with internal teams and external partners; Supported logistics analysis and process improvements.

Supply Chain & Logistics Intern at Delaval Limited

May 1, 2015 - May 1, 2015

Assisted in supply chain tasks and logistics coordination, gaining exposure to warehousing, shipping, and order processing.