Customer Care Professional at Salt Bank

Developed strong communication and problem-solving skills while assisting customers with various banking needs; refined active listening, empathetic responses, and delivering quick, effective solutions; demonstrated patience, adaptability, and creativity in resolving challenges under pressure.

Sales Employee at Inditex

Delivered outstanding service by understanding customer needs and providing quality product recommendations, resulting in increased customer satisfaction and loyalty. Assisted in stock management and inventory control, contributing to efficient store operations and optimal product availability. Consistently met and exceeded sales targets through upselling and cross-selling. Worked closely with team members to promote communication and teamwork. Addressed customer inquiries and resolved issues promptly.