Carlos Flores
I’m Carlos Flores, an AI Workflow Engineer who builds secure AI agent infrastructure for production use.
About
I’m Carlos Flores, an AI Workflow Engineer who builds secure AI agent infrastructure for production use. My work focuses on connecting LLM gateways to real systems while enforcing guardrails like moderation, PII handling, and run-scoped token verification, all backed by strong observability.
I’ve spent years delivering high-volume, reliability-focused platforms and then applied that same engineering discipline to AI workflow orchestration. From designing secure MCP gateways with human-approval write controls to integrating GPUs/Kubernetes monitoring, I aim to make agents safe, fast, and measurable. Whether I’m modernizing mission-critical platforms or building RAG solutions and integrations across finance and e-commerce.
- 8 years' experience
- Joined September 2026
Industry experience
- Financial Services
- Software & Internet
- Computers & Electronics
- Retail
Work experience
Built and operated internal AI agent infrastructure running on NVIDIA H200 GPUs, including load testing, latency analysis, and GPU/Kubernetes monitoring for a LiteLLM model gateway. Wrote a reusable Python guardrail SDK that performs run-scoped token verification, input/output moderation, and PII removal to keep agent behavior safe. Designed a secure MCP gateway that enforces read protections and requires human approval for write operations. Integrated DevOps tooling with Grafana, Phoenix, and Prometheus via MCP servers so agents can query deployments, dashboards, traces, and metrics.
Built a local Jobber MCP server enabling Claude create/read/update access to invoices, billing, payments, and meeting notes over a local stdio connection, with delete permissions disabled by design. Led modernization of a mission-critical CMS, migrating 20+ years of legacy data to MongoDB. Developed an integration platform syncing Shopify transactions to a client accounting system, automating 10K monthly transactions. Built a RAG agent that ingests client website content to answer customer FAQs and reduce receptionist call volume. Currently building an AI shopping assistant for e-commerce storefronts.
Architected an end-to-end eSign workflow for retail installment contracts on GCP (Cloud Run, Pub/Sub, EventArc), reducing median time from deal approval to booked contract from 3 days to 3 hours. Developed a financial services platform integrating 7+ third-party APIs (DealerTrack, RouteOne, Experian, TransUnion) to process 1,000+ applications per month with real-time decision workflows. Engineered secure payment processing handling $1M+ in monthly transactions with 99.99% reliability. Built an account-level RAG agent that answers complex account questions from account history.
Education
Certifications and awards
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