I am a strategic and results-driven Senior Project Manager with over 10 years of experience delivering complex technology and business initiatives across domains such as IT, SaaS, IoT, NPI, and GTM. I combine strategic oversight with hands-on leadership to ensure projects align with business goals while effectively guiding teams through evolving priorities. I excel at fostering collaboration across business, technical, and vendor teams to solve challenges early and drive alignment. Skilled in Agile methodologies, I enjoy facilitating ceremonies and coaching Scrum teams to boost delivery velocity and transparency. I'm passionate about streamlining operations, creating accountability, and delivering high-impact, value-driven solutions in fast-paced environments.

Carolina Goutsou

I am a strategic and results-driven Senior Project Manager with over 10 years of experience delivering complex technology and business initiatives across domains such as IT, SaaS, IoT, NPI, and GTM. I combine strategic oversight with hands-on leadership to ensure projects align with business goals while effectively guiding teams through evolving priorities. I excel at fostering collaboration across business, technical, and vendor teams to solve challenges early and drive alignment. Skilled in Agile methodologies, I enjoy facilitating ceremonies and coaching Scrum teams to boost delivery velocity and transparency. I'm passionate about streamlining operations, creating accountability, and delivering high-impact, value-driven solutions in fast-paced environments.

Available to hire

I am a strategic and results-driven Senior Project Manager with over 10 years of experience delivering complex technology and business initiatives across domains such as IT, SaaS, IoT, NPI, and GTM. I combine strategic oversight with hands-on leadership to ensure projects align with business goals while effectively guiding teams through evolving priorities.

I excel at fostering collaboration across business, technical, and vendor teams to solve challenges early and drive alignment. Skilled in Agile methodologies, I enjoy facilitating ceremonies and coaching Scrum teams to boost delivery velocity and transparency. I’m passionate about streamlining operations, creating accountability, and delivering high-impact, value-driven solutions in fast-paced environments.

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Language

English
Fluent
French
Advanced

Work Experience

Project Manager, VMO - Innovation & Technology at Orion180 Insurance
February 1, 2025 - Present
Specializing in Insurance Software, IoT Integrations, and Agile Delivery. Led cross-functional teams through the full SDLC to deliver IoT-enabled insurance products, reducing non-weather water damage claims by 40% through smart home integrations. Managed complex software initiatives, including quoting, underwriting, and policy administration enhancements across Flood, HO3, and other InsurTech product lines, ensuring alignment with underwriting, compliance, and state regulations. Facilitated Agile ceremonies and risk-based status reporting, driving accountability across Product, Engineering, QA, and external vendors, resulting in 98% on-time delivery for high-priority initiatives. Collaborated with Product Owners, Underwriting, Claims, and Executive stakeholders to clarify scope, define MVP, and manage competing priorities. Implemented standardized project reporting and RAID logs, enabling leadership transparency on scope, schedule, and resource constraints. Supported delivery of busine
Project Manager, Process & Innovation at Copart, Inc.
January 31, 2025 - August 1, 2025
Led strategic, enterprise-wide initiatives to improve operations and technology delivery across a global organization. Partnered closely with product, engineering, and operations leaders to define roadmaps, manage cross-functional programs, and ensure alignment between business objectives and project outcomes. Oversaw a portfolio of innovation and process improvement programs, managing project interdependencies, risks, and resource alignment while tracking performance against KPIs. Managed program-level budgets, monitored financial performance, and ensured delivery within scope, timeline, and business objectives. Delivered clear reporting for executive leadership. Collaborated with product managers and engineering to enhance operational efficiency, streamline UAT cycles, and reduce costs. Led change initiatives that reduced labor hours by 15% and decreased operational errors by 99%. Coached teams through KPI development and measurement strategies. Established structured processes for r
Project Manager – Industrial Automation at Malin – A Raymond Company
January 31, 2024 - August 1, 2025
Directed technical and operational delivery of automation projects involving software, hardware, and vendor collaboration. Acted as program liaison between engineering, sales, and implementation teams. Mitigated risks and managed interdependencies across workstreams. Produced program documentation including risk logs and integrated schedules. Led change management and planning aligned to enterprise goals. Managed vendor relationships and addressed integration issues, reducing project delays by 30%. Oversaw site implementation activities, achieving 100% go-live success across five industrial automation deployments.
Project Coordinator at DeGolyer and MacNaughton
May 31, 2022 - August 1, 2025
Supported senior project managers on global energy and technology initiatives. Coordinated internal project tracking, reporting, and risk resolution. Led stakeholder communications and ensured project alignment with business goals. Supported $13MM engineering projects with quality control and reporting oversight and translation services from English to French. Partnered with DevOps, IT, and end-user teams to develop, test, and implement new type-setting software, reducing product delivery timeframes by 50%. Collaborated with cross-functional teams to maintain quality control and deliverables on multi-million-dollar projects. Built and maintained style guide for technical reports, improving consistency and quality across 300+ deliverables.

Education

Executive MBA at Quantic School of Business and Technology
January 1, 2024 - December 31, 2024
BA at University of Dallas
January 1, 2001 - December 31, 2001

Qualifications

PMP®
January 1, 2023 - December 31, 2023
Certified Scrum Master (CSM)
January 1, 2023 - December 31, 2023

Industry Experience

Software & Internet, Energy & Utilities, Financial Services, Manufacturing, Professional Services

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