I'm a creative professional with extensive experience leading branding, marketing, and design across digital and print channels for technology, manufacturing, and real estate clients. I specialize in building master brand systems, developing integrated campaigns, and delivering visually compelling assets on tight timelines. I enjoy collaborating with executives and cross-functional teams to translate strategy into engaging visuals and measurable outcomes. I mentor and grow creative teams, advocate for brand consistency, and continuously refine processes to improve efficiency. My work balances aesthetics with business goals, and I’m passionate about UX-driven marketing, storytelling, and making impactful ideas come to life.

Charlotte Hong

I'm a creative professional with extensive experience leading branding, marketing, and design across digital and print channels for technology, manufacturing, and real estate clients. I specialize in building master brand systems, developing integrated campaigns, and delivering visually compelling assets on tight timelines. I enjoy collaborating with executives and cross-functional teams to translate strategy into engaging visuals and measurable outcomes. I mentor and grow creative teams, advocate for brand consistency, and continuously refine processes to improve efficiency. My work balances aesthetics with business goals, and I’m passionate about UX-driven marketing, storytelling, and making impactful ideas come to life.

Available to hire

I’m a creative professional with extensive experience leading branding, marketing, and design across digital and print channels for technology, manufacturing, and real estate clients. I specialize in building master brand systems, developing integrated campaigns, and delivering visually compelling assets on tight timelines. I enjoy collaborating with executives and cross-functional teams to translate strategy into engaging visuals and measurable outcomes.

I mentor and grow creative teams, advocate for brand consistency, and continuously refine processes to improve efficiency. My work balances aesthetics with business goals, and I’m passionate about UX-driven marketing, storytelling, and making impactful ideas come to life.

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Language

Korean
Fluent

Work Experience

Creative Art Director at Blackline Safety
January 1, 2021 - Present
Leading the internal creative team and coordinating external vendors to maintain consistent branding. Developed brand guidelines, investor and product launch assets, and a wide range of printed and digital materials. Mentored and expanded the creative team, improved internal processes, and designed the company’s tradeshow presence and product communications.
Designer, Creative Lead at SYMEND
January 1, 2020 - January 1, 2021
Enhanced corporate master brand across digital and printed assets, oversaw deliverables with internal teams and external agencies, and aligned scope with executives. Created sales presentations, financing materials, and customer engagement assets; launched HR talent campaigns and conducted LinkedIn A/B testing across Canada, the U.S. and Australia; supported executive communications and investor relations; improved marketing workflow efficiency.
Creative Art Director at SMART Technologies
January 1, 2013 - January 1, 2020
Coached and directed a team of creatives (in-house and external agencies), led a corporate re-branding initiative, established brand architecture and guidelines, and produced integrated marketing materials across regions. Enabled high in-house production (90%+) under tight timelines, supported major bids (including an $11,000 classroom contract in 2018) and contributed to the post-acquisition integration with Foxconn.
Art Director & Senior Graphic Designer at Merlin Edge
January 1, 2012 - January 1, 2013
Designed a wide range of printed and digital marketing solutions for major oil and gas clients, including an information booklet for the Global Petroleum Show (63,000 delegates).
Project Manager (Marketing / Creative Director) at 3 Eau Claire
January 1, 2012 - January 1, 2013
Exceeded initial sales expectations by developing the marketing plans and brand positioning for a downtown high-rise condominium project.
Graphic Designer at NORR Architects Planners
January 1, 2008 - January 1, 2011
Led seamless brand integration after acquiring Poon McKenzie Architects; re-branded NORR and redesigned multiple offices, logos, and materials for various clients.
Graphic Designer at Ignite Strategic
January 1, 2008 - Present
Designed over 25 research reports and various sales and marketing materials per year for multi-million-dollar real estate development projects in collaboration with two co-founders.
Graphic Designer at The Ald. John Mar Fundraising Committee
January 1, 2008 - January 1, 2013
Coordinated and liaised with seven suppliers to produce key promotional items for election campaigns and fundraising events.
Creative Lead at Farm Inc.
January 1, 2010 - January 1, 2011
Led creative initiatives and design work across branding and marketing assets.
Graphic Designer at Alberta Journal
January 1, 2007 - January 1, 2008
Produced graphic design assets for publication and editorial materials.
Graphic Designer at Perry Thomson’s Photography
January 1, 2006 - January 1, 2007
Designed graphic materials for promotional and marketing use.

Education

Communications certificate program at Mount Royal University
January 11, 2030 - March 25, 2026
WordPress certificate program at Mount Royal University
January 11, 2030 - March 25, 2026
Visual Communications Studies at Alberta College of Art & Design
January 11, 2030 - March 25, 2026

Qualifications

Adobe MAX Conference Attended
January 1, 2014 - March 25, 2026
The Creativity Conference
January 1, 2014 - March 25, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Consumer Goods, Education