Charlotte Biggs
I’m Charlotte Biggs, a Marketing Lead and strategist with 10+ years’ experience helping growing brands bring more clarity, structure and consistency to their marketing.
About
I’m Charlotte Biggs, a Marketing Lead and strategist with 10+ years’ experience helping growing brands bring more clarity, structure and consistency to their marketing.
My work typically sits across positioning, messaging, content strategy and marketing direction — helping businesses move from ad hoc activity to more focused, sustainable approaches.
Most recently, I helped build the marketing function at Greater Things Agency from the ground up, supporting a brand relaunch, new website, content strategy and ongoing campaign activity. I also led the restructuring and segmentation of the agency’s contact base, helping identify untapped opportunities within existing and lapsed clients.
Alongside this, I founded Card & Gift Network, building a recognised industry platform that led to speaking engagements, judging roles and long-term experience supporting independent brands with content-led marketing and positioning.
I work particularly well with growing or founder-led businesses that need marketing to become clearer, more structured and easier to maintain — without unnecessary complexity.
- 23 years' experience
- Joined May 2026
Industry experience
- Media & Entertainment
- Professional Services
- Retail
- Software & Internet
- Other
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Work experience· 4 roles
Established the agency’s marketing function from a standing start, introducing consistent content, campaigns and foundational structure to support growth. Managed a marketing budget of ~£25k per quarter and led a cross-functional team of 5 across digital and content. Delivered process improvements reducing leadership involvement by ~30 hours per week and delivered a £50k brand relaunch and new website. Provided strategic input into pitch decks and proposals, aligning marketing with commercial messaging.
Supported delivery of marketing campaigns and communications across a national business; contributed to copywriting across sales materials, website and internal communications; supported sales enablement with tools and tracking systems and coordinated for regional teams.
Founded and developed a marketing platform supporting independent brands. Delivered marketing audits, strategic recommendations and growth guidance; advised on positioning, messaging and content strategy; developed marketing frameworks and playbooks for small teams; created and monetised seasonal campaigns; built industry recognition through speaking and judging roles.
Certifications and awards
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