Charmaine Olupitan

Built Python-based automation scripts integrating with multiple agent endpoints to drastically improve manual process workload, cutting task execution time by 90%. Designed and implemented scalable end-to-end OAuth2 workflows across Google APIs and Auth0 for secure token lifecycle management. Delivered support for critical distributed systems including incident response, diagnosis, end-to-end debugging and resolution under high-priority SLAs. Wrote and optimised complex SQL queries for data validation. Monitored system health and application performance with Datadog, proactively identifying trends and preventing downtime. Authored technical integration guides, API documentation, and troubleshooting runbooks for scalable support operations. Used Postman, Jira, and Git in daily tasks.

Built Python-based automation scripts integrating multiple agent endpoints to drastically reduce manual workloads by 90%. Designed and implemented scalable end-to-end OAuth2 workflows across Google APIs and Auth0 for secure and real-time token lifecycle management. Delivered critical incident response and endpoint troubleshooting under high-priority SLA conditions. Authored technical integration guides and API documentation, and monitored system health using Datadog. Utilized tools such as Postman, Jira, and Git.

Built Python-based automation scripts integrating with multiple agent endpoints, reducing manual task execution time by 90%. Designed and implemented scalable end-to-end OAuth2 workflows across Google APIs and Auth0 for secure and real-time token lifecycle management. Delivered incident response and troubleshooting for critical distributed systems under high-priority SLAs in a rotating out-of-hours support model. Authored complex SQL queries for data validation and proactively monitored system health using Datadog. Created technical integration guides, API documentation, and troubleshooting runbooks to support internal teams and clients.