Chathura Dulhara
I am an Information Technology professional with over 15 years of experience translating customer requirements into actionable solutions and leading agile teams to deliver technology initiatives aligned with…
About
I am an Information Technology professional with over 15 years of experience translating customer requirements into actionable solutions and leading agile teams to deliver technology initiatives aligned with organizational strategy. I am passionate about leveraging AI-driven digital transformations and elevating customer experiences. As a servant leader, I am committed to building collaborative teams, adapting to fast-changing environments, and leading with empathy and integrity.
- 13 years' experience
- Joined February 2026
Skills· 1
Languages
- EnglishFluent
Industry experience
- Software & Internet
- Professional Services
- Education
- Media & Entertainment
- Other
More experts in Newcastle, Australia
Work experience
Led digital education product delivery with cross-functional teams, achieving high deployment success, improving on-time delivery, and driving collaboration across stakeholders. Spearheaded program-level planning, risk management, and governance, and fostered empathy and integrity within agile teams. Implemented agile metrics to enhance transparency and enable data-driven decision-making.
Delivered digital education products with cross-functional teams, achieving a 98% deployment success rate for critical features and bug fixes. Led planning events, facilitated Scrum ceremonies, and managed cross-functional dependencies and risks with zero critical escalation. Led change initiatives leveraging Change Management, achieving 95% adoption and ensuring long-term sustainability. Monitored team performance using agile metrics to drive transparency and data-driven decisions. Trained and empowered teams in Agile mindset, Scrum, and SAFe frameworks.
Led project delivery for HRIS solutions; recommended best practices and worked with cross-functional teams to implement HR information management solutions, maintaining product customization rate below 10%.
Education
Certifications and awards· 6
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