I’m Craig Hawtin, an IT professional with 14 years of experience delivering reliable cloud and infrastructure solutions across DevOps, automation, and software support. I enjoy designing and improving systems end-to-end—whether that means building infrastructure-as-code, maintaining CI/CD pipelines, or supporting Linux and Windows platforms running on virtualised and containerised environments. I thrive in collaborative environments where I can turn requirements into robust architectures and automation workflows. From leading solution design sessions and enforcing best practices in code reviews, to scripting operational tasks for monitoring, deployments, and lifecycle management, I focus on stability, observability, and continuous improvement.…

Craig Hawtin

I’m Craig Hawtin, an IT professional with 14 years of experience delivering reliable cloud and infrastructure solutions across DevOps, automation, and software support. I enjoy designing and improving systems end-to-end—whether that means building infrastructure-as-code, maintaining CI/CD pipelines, or supporting Linux and Windows platforms running on virtualised and containerised environments. I thrive in collaborative environments where I can turn requirements into robust architectures and automation workflows. From leading solution design sessions and enforcing best practices in code reviews, to scripting operational tasks for monitoring, deployments, and lifecycle management, I focus on stability, observability, and continuous improvement.…

Available to hire

I’m Craig Hawtin, an IT professional with 14 years of experience delivering reliable cloud and infrastructure solutions across DevOps, automation, and software support. I enjoy designing and improving systems end-to-end—whether that means building infrastructure-as-code, maintaining CI/CD pipelines, or supporting Linux and Windows platforms running on virtualised and containerised environments.

I thrive in collaborative environments where I can turn requirements into robust architectures and automation workflows. From leading solution design sessions and enforcing best practices in code reviews, to scripting operational tasks for monitoring, deployments, and lifecycle management, I focus on stability, observability, and continuous improvement.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Work Experience

Senior Engineer, Cloud Production Operations at Workforce Software, an ADP company
May 20, 2024 - Present
Designed and provisioned cloud infrastructure using Infrastructure as Code with Terraform across cloud providers including OCI. Built and maintained automated Chef cookbooks that converge systems to desired state, handle configuration drift, and orchestrate application and OS-level changes. Led solution design sessions, translating business and application requirements into robust automated platform architectures. Built and optimised CI/CD pipelines for application delivery and infrastructure lifecycle automation. Reviewed Pull Requests and Change Requests in Bitbucket/Jira, enforcing DevOps best practices, security controls, and operational standards. Administered and supported Linux and Windows systems across virtualised and containerised platforms, and maintained cloud-hosted applications with a strong focus on observability, uptime, and continuous improvement. Wrote Bash and Python automation for operational tasks, deployments, monitoring, and environment lifecycle management.
Cloud Services Engineer at Workforce Software, an ADP company
February 1, 2022 - May 19, 2024
Supported cloud-based software applications hosted on OCI and other cloud platforms for a global customer base. Administered Linux and Windows servers. Implemented DevOps solutions using Terraform, Chef, and Jenkins. Scripting and coding using Python, Ruby, and Bash. Used Prometheus, Grafana, and other monitoring tools to resolve issues during business hours and on-call support.
IT Support Engineer at EDW Technology Ltd
October 1, 2017 - January 31, 2022
Supported production web-based applications hosted in IBM Cloud via an internal ticketing system. Administered Linux servers and MySQL databases. Created and maintained Bash scripts and executed automated tasks using automation tools. Deployed software releases to production and test environments, and managed cloud-hosted infrastructure.
Data Centre Technician at NTT Europe Ltd
September 1, 2015 - September 30, 2017
Troubleshot and resolved hardware and OS issues via remote hands. Built and configured servers including BIOS/firmware and OS installations. Performed data centre reporting and environmental checks. Racked servers, switches, load balancers, and storage hardware. Installed fibre and copper cabling.
Data Centre Support Engineer at GyrOn Internet Ltd
December 1, 2012 - August 31, 2015
Provided data centre support and technical assistance for networking and infrastructure operations.
IT Assistant at Abacus Transport
January 1, 2012 - December 31, 2012

Education

L3 Diploma in ICT Professional Competence at National IT Partnersip
January 1, 2012 - June 1, 2012
L3 Certificate in ICT Systems and Principles at National IT Partnersip
January 1, 2012 - June 1, 2012
Microsoft MTA – Network Fundamentals, Windows Server Administration Fundamentals, Security Fundamentals at Microsoft
January 11, 2030 - October 19, 2026
GCSEs at The Cavendish School
January 11, 2030 - October 19, 2026
A Levels at The Cavendish School
January 11, 2030 - October 19, 2026

Qualifications

AWS CloudOps SOA-C03
January 11, 2030 - October 19, 2026
LPIC
January 11, 2030 - October 19, 2026
ITIL
January 11, 2030 - October 19, 2026
BSI Internal Auditor ISO 27001 Training
January 11, 2030 - October 19, 2026

Industry Experience

Software & Internet, Computers & Electronics, Telecommunications, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
See more