LLM Performance Operations Specialist at ByteDance Pte Ltd

Evaluated diverse datasets across multiple projects to determine their usefulness for end-users, following internal guidelines to align with project goals and stakeholder expectations. Conducted data conclusion processes, synthesizing insights from labeled datasets to produce comprehensive reports that informed model improvements and strategic decisions. Collaborated with cross-functional teams (data scientists, product managers) to align evaluation standards, discuss scoring methodologies, and drive consensus on quality benchmarks. Translated and maintained internal guidelines to reflect latest alignment and product-side objectives.

Localization Specialist at I Got Games (IGG Singapore Pte Ltd)

Localization and translation (CN > EN and EN > CN) of in-game text. Proofreading and editing to ensure all client-facing material is appropriate and understandable. Copywriting and game writing; story and dialogue writing for narrative-based games. Project management: liaising with external language vendors (negotiating deadlines, providing feedback and scores); coordinating deadlines and deliverables from multi-language teams and stakeholders (R&D, BD). Communicating in Chinese with teams based in China and other regional offices.