Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m a communications manager with 7 years’ experience across Nestlé, Imerys and Philip Morris International, specialising in turning complex topics into clear, engaging multi-channel stories. I lead internal and external communications, shape PR narratives, and build campaigns that drive attention and measurable outcomes. Trusted to take full ownership end-to-end, I manage stakeholders, content and digital execution, and run projects with minimal supervision. I enjoy fostering engagement—whether through executive-level change communications, media relations and spokesperson work, or social and event strategies that translate business objectives into what people actually read.…I’m a communications manager with 7 years’ experience across Nestlé, Imerys and Philip Morris International, specialising in turning complex topics into clear, engaging multi-channel stories. I lead internal and external communications, shape PR narratives, and build campaigns that drive attention and measurable outcomes. Trusted to take full ownership end-to-end, I manage stakeholders, content and digital execution, and run projects with minimal supervision. I enjoy fostering engagement—whether through executive-level change communications, media relations and spokesperson work, or social and event strategies that translate business objectives into what people actually read.

Chiara Balconi

PR Freelancer, Content Creator, Content Strategist, +2





I’m a communications manager with 7 years’ experience across Nestlé, Imerys and Philip Morris International, specialising in turning complex topics into clear, engaging multi-channel stories. I lead internal and external communications, shape PR narratives, and build campaigns that drive attention and measurable outcomes. Trusted to take full ownership end-to-end, I manage stakeholders, content and digital execution, and run projects with minimal supervision. I enjoy fostering engagement—whether through executive-level change communications, media relations and spokesperson work, or social and event strategies that translate business objectives into what people actually read.…I’m a communications manager with 7 years’ experience across Nestlé, Imerys and Philip Morris International, specialising in turning complex topics into clear, engaging multi-channel stories. I lead internal and external communications, shape PR narratives, and build campaigns that drive attention and measurable outcomes. Trusted to take full ownership end-to-end, I manage stakeholders, content and digital execution, and run projects with minimal supervision. I enjoy fostering engagement—whether through executive-level change communications, media relations and spokesperson work, or social and event strategies that translate business objectives into what people actually read.

Available to hire

I’m a communications manager with 7 years’ experience across Nestlé, Imerys and Philip Morris International, specialising in turning complex topics into clear, engaging multi-channel stories. I lead internal and external communications, shape PR narratives, and build campaigns that drive attention and measurable outcomes.

Trusted to take full ownership end-to-end, I manage stakeholders, content and digital execution, and run projects with minimal supervision. I enjoy fostering engagement—whether through executive-level change communications, media relations and spokesperson work, or social and event strategies that translate business objectives into what people actually read.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Italian

Fluent

Spanish; Castilian

Advanced

French

Intermediate

Work Experience

Communications Manager at Imerys

October 1, 2024 - Present

Rebuilt communications for Imerys Graphite & Carbon from an ad hoc setup into an integrated strategy across content, digital, PR and events. Led a small team and external agencies. Drove website traffic growth (+30%) and improved visitor-to-inquiry conversion (+15%), and generated qualified leads (+18%) through 14 trade shows and supporting campaigns annually. Act as company spokesperson for trade and industry media.

Communications Partner at Nestlé

January 1, 2022 - September 30, 2024

Owned communication strategy for a global workforce (2,000–10,000+ employees), advising the Executive Board and senior leadership through change and transformation programmes. Built and scaled Nestlé’s social media presence, including a new Instagram content and posting strategy (+25% engagement, +14% user-generated content) and an internal case for TikTok (launched in 2023; 120K+ followers and 10M+ views in the first year). Managed multichannel content and events, increasing event participation by 120% and improving internal communication effectiveness by 15%.

Communications & Events Specialist at Nestlé

January 1, 2020 - December 31, 2021

Delivered PR events and media materials (press releases and Q&A briefs), securing 10+ key media placements and increasing positive media mentions by 25%. Led communications for product launches (WUNDA, Garden Gourmet Veggie, VRIMP) and the R&D Accelerator inauguration, converting launch moments into sustained visibility.

Communications Specialist at Nestlé Business Excellence

January 1, 2019 - December 31, 2019

Drove internal communications and employee engagement for global transformation programmes. Launched a newsletter reaching 10,000+ employees (86% open rate) and delivered global town halls and webcasts with 80% employee satisfaction.

Communications Intern at Philip Morris International

February 1, 2018 - July 31, 2018

Created written and visual content for 10+ internal campaigns during the company’s smoke-free future rebrand.