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Chelsea O'Connor

Available to hire

I’m Chelsea O’Connor, a creative and results-driven social media and content professional passionate about digital storytelling and brand growth.

About

I’m Chelsea O’Connor, a creative and results-driven social media and content professional passionate about digital storytelling and brand growth. I manage and grow brand presence across social platforms by creating engaging video, image, and copy content, planning consistent content calendars, and building authentic community connections.

Alongside my social media management and UGC content work, I support campaigns through paid ads, performance analysis, and optimisation to improve reach, engagement, and ROI. My background also includes product and account management, where I’ve used sales data and customer insights to inform decisions, strengthen supplier/client relationships, and deliver brand-aligned outcomes across the full product lifecycle.

  • 9 years' experience
  • Joined September 2026

Industry experience

  • Media & Entertainment
  • Retail
  • Consumer Goods

Work experience

UGC & Content Creator (Freelance)Nov 2025 – Present · 1 yr 1 mo

Produced authentic, high-performing UGC tailored for TikTok, Instagram, and paid ads. Conceptualised, scripted, filmed, and edited short-form video content aligned with brand goals. Created platform-native content that drives engagement, conversions, and brand awareness, stayed ahead of social trends for timely delivery, and collaborated with brands to reflect their voice and target audience. Optimised content using insights, analytics, and A/B testing; strong on-camera presence and video editing/storytelling.

Social Media Marketing Manager & Founder (Part-time) · The Social LabSep 2021 – Present · 5 yrs 3 mos

Managed and grew brand presence across social platforms. Created engaging, high-impact content across video, image, and copy. Developed and executed social media strategies to drive growth and engagement, planned and scheduled content for consistency and brand voice, and built audience relationships through community engagement. Managed paid campaigns, budgets, and ROI, and analysed performance data to optimise content and improve results.

Buyer, Account Manager & Product Manager · PLT, boohooMAN, Night Store, Craftis, EV0 BuyerSep 2017 – Present · 9 yrs 3 mos

Managed product life cycles from concept to launch, ensuring alignment with brand and market trends. Analysed sales data and consumer insights to inform buying decisions and optimise product performance. Built and maintained relationships with suppliers, clients, and key stakeholders; negotiated pricing, contracts, and timelines to maximise profitability and efficiency. Managed product selection and range planning to meet commercial and brand objectives, collaborated cross-functionally with marketing, design, and sales teams, and managed key accounts to support client satisfaction, retention, and growth.

Education

BA (Hons) Fashion Business Management · The University of Huddersfield2010 – 2013
BTEC Art & Design (Fashion & Textiles) · Barnsley College2007 – 2010

Certifications and awards

Marketing (Level 7 Diploma)2013 – 2017
Social Media Marketing (Course)2021 – 2022

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