I am a UX designer with a background in user experience, development, graphic design, and instructional design. Currently leading the redesign of SmartAuction.com at Ally, I specialize in creating user-centered solutions that enhance usability and drive business results. Previously, I led the redesign of FindAMortgageBroker.com at United Wholesale Mortgage, a project featured in a 2020 Super Bowl commercial. With a BFA in Graphic Design from Wayne State University and certifications in UX design, I bridge the gap between design and development using tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about transforming complex problems into intuitive digital experiences.

Chelsea Ramsey

I am a UX designer with a background in user experience, development, graphic design, and instructional design. Currently leading the redesign of SmartAuction.com at Ally, I specialize in creating user-centered solutions that enhance usability and drive business results. Previously, I led the redesign of FindAMortgageBroker.com at United Wholesale Mortgage, a project featured in a 2020 Super Bowl commercial. With a BFA in Graphic Design from Wayne State University and certifications in UX design, I bridge the gap between design and development using tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about transforming complex problems into intuitive digital experiences.

Available to hire

I am a UX designer with a background in user experience, development, graphic design, and instructional design. Currently leading the redesign of SmartAuction.com at Ally, I specialize in creating user-centered solutions that enhance usability and drive business results.

Previously, I led the redesign of FindAMortgageBroker.com at United Wholesale Mortgage, a project featured in a 2020 Super Bowl commercial. With a BFA in Graphic Design from Wayne State University and certifications in UX design, I bridge the gap between design and development using tools like Figma, Sketch, and Adobe Creative Suite. I am passionate about transforming complex problems into intuitive digital experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

UX/UI Designer & Front-End Developer at Ally
March 1, 2025 - September 18, 2025
Led UX/UI design and front-end development for digital platforms at Ally. Drove mobile and web interface redesigns to improve accessibility, reduce friction, and increase usability metrics. Built scalable HTML/CSS components and collaborated with marketing and development teams to align design with brand and performance goals. Conducted QA and optimization across digital platforms and led A/B testing to inform future iterations. Trained teams and clients, and facilitated workshops to promote ongoing UX alignment and adoption.
UX/UI Designer & Front-End Developer at United Wholesale Mortgage (UWM)
October 1, 2021 - September 18, 2025
Provided UX/UI design and front-end development for UWM's mortgage technology platforms. Led redesigns that improved accessibility and usability, partnered with product, engineering, and marketing to ensure brand-consistent experiences, and championed data-driven iterations through user research and testing. Built front-end components with HTML/CSS and collaborated across teams to streamline processes and accelerate delivery.
Instructional Designer at United Wholesale Mortgage (UWM)
April 1, 2019 - September 18, 2025
Created instructional design assets and e-learning modules for internal training at UWM. Collaborated with stakeholders to define learning objectives, produced engaging visuals, and mapped content to learning outcomes. Supported improved onboarding and knowledge transfer through visually rich course materials and interactive activities.
Graphic Designer at Cara Media Productions
May 1, 2017 - September 18, 2025
Developed branding and marketing collateral for Cara Media Productions, including logos, posters, brochures, packaging, and digital media assets. Created strong visual identities and typography for client campaigns, collaborated with editors and production teams, and delivered high-quality designs across print and digital channels.
UX/UI Designer & Front-End Developer at United Wholesale Mortgage (UWM)
October 1, 2021 - September 18, 2025
Led mobile redesigns and end-to-end UX improvements for mortgage platforms, enhancing usability and reducing friction. Conducted user research, refined interfaces, and implemented a modular design system to ensure consistency and rapid iteration. Built scalable front-end components with HTML/CSS and collaborated with developers to ensure design feasibility and accessible, responsive experiences. Drove data-informed improvements through A/B testing and usability metrics, and mentored junior designers to raise UX maturity across teams. Coordinated with product, marketing, and engineering to align on strategy and timelines, delivering a cohesive user experience across touchpoints.
Instructional Designer at United Wholesale Mortgage (UWM) - Pontiac
April 1, 2019 - September 18, 2025
Designed and developed engaging instructional materials and e-learning modules for onboarding and professional development. Collaborated with subject matter experts and stakeholders, ensured accessibility, tracked metrics, and iterated on content based on feedback.
Graphic Designer at Cara Media Productions - Pontiac
May 1, 2017 - September 18, 2025
Created visual campaigns and marketing collateral, defined typography and layout, and produced print and digital assets that maintained brand identity. Partnered with creative and production teams to deliver impactful visuals.
UX Designer at Ally
April 1, 2019 - October 1, 2021
Led a full-scale mobile-first redesign of a high-traffic platform, collaborating with cross-functional teams to enhance usability and conversions for buyers and sellers; delivered new UX strategies and interactive components.
UX/UI Designer & Front-End Developer at United Wholesale Mortgage (UWM)
May 1, 2017 - April 1, 2019
Designed and implemented user interfaces and front-end features for mortgage-related applications; translated business requirements into intuitive experiences in collaboration with engineering and product teams.
Instructional Designer at United Wholesale Mortgage (UWM)
November 1, 2014 - May 1, 2017
Created instructional design materials and e-learning experiences to train staff and clients; organized workshops and learning experiences, translating complex workflows into clear educational content.
Graphic Designer at Cara Media Productions
November 1, 2014 - May 1, 2017
Designed marketing collateral and digital assets for campaigns; developed brand visuals for Cara Media Productions and produced print-ready artwork.

Education

Bachelor of Fine Arts in Graphic Design at Wayne State University
September 1, 2012 - January 1, 2017
BFA Graphic Design at Wayne State University
September 1, 2012 - January 1, 2017
BFA at Wayne State University
September 1, 2012 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Education, Professional Services, Other