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Hello, I’m Chelyr Simone Marrett, a Psychology student with clinical experience in mental health and neurodevelopmental services. I’m currently involved in ADHD and autism assessments at SEIK Psychiatry, where I excel at patient triage, appointment coordination, report drafting, and liaising with clinicians to support smooth, patient-centered care. I’ve completed safeguarding, mental health, and information governance training, and I bring a compassionate, organised, and professional approach to patient care. My long-term goal is to progress into health psychiatry roles that support holistic wellbeing.…Hello, I’m Chelyr Simone Marrett, a Psychology student with clinical experience in mental health and neurodevelopmental services. I’m currently involved in ADHD and autism assessments at SEIK Psychiatry, where I excel at patient triage, appointment coordination, report drafting, and liaising with clinicians to support smooth, patient-centered care. I’ve completed safeguarding, mental health, and information governance training, and I bring a compassionate, organised, and professional approach to patient care. My long-term goal is to progress into health psychiatry roles that support holistic wellbeing.

Chelyr Simone Marrett

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Hello, I’m Chelyr Simone Marrett, a Psychology student with clinical experience in mental health and neurodevelopmental services. I’m currently involved in ADHD and autism assessments at SEIK Psychiatry, where I excel at patient triage, appointment coordination, report drafting, and liaising with clinicians to support smooth, patient-centered care. I’ve completed safeguarding, mental health, and information governance training, and I bring a compassionate, organised, and professional approach to patient care. My long-term goal is to progress into health psychiatry roles that support holistic wellbeing.…Hello, I’m Chelyr Simone Marrett, a Psychology student with clinical experience in mental health and neurodevelopmental services. I’m currently involved in ADHD and autism assessments at SEIK Psychiatry, where I excel at patient triage, appointment coordination, report drafting, and liaising with clinicians to support smooth, patient-centered care. I’ve completed safeguarding, mental health, and information governance training, and I bring a compassionate, organised, and professional approach to patient care. My long-term goal is to progress into health psychiatry roles that support holistic wellbeing.

Available to hire

Hello, I’m Chelyr Simone Marrett, a Psychology student with clinical experience in mental health and neurodevelopmental services. I’m currently involved in ADHD and autism assessments at SEIK Psychiatry, where I excel at patient triage, appointment coordination, report drafting, and liaising with clinicians to support smooth, patient-centered care.

I’ve completed safeguarding, mental health, and information governance training, and I bring a compassionate, organised, and professional approach to patient care. My long-term goal is to progress into health psychiatry roles that support holistic wellbeing.

Skills

Copywriting

CRM

Experience Level

Copywriting

Expert

CRM

Intermediate

Language

English

Fluent

Work Experience

Onboarding Coordinator at E I K Psychiatry

January 1, 2024 - Present

Conduct patient triage calls, collect clinical histories, and guide individuals through NHS NICE guideline-compliant ADHD/Autism assessment processes, including TAG reviews and use of diagnostic tools. Coordinate appointments, cancellations, and rescheduling while managing inbox communications, patient queries, and service-related information with clarity and empathy. Liaise with psychologists, psychiatrists, and clinical admin teams to support clinical workflows, report drafting, invoicing, and patient documentation. Track patient journeys and update clinical data accurately using Google Sheets and internal systems, ensuring compliance with GDPR and CQC standards. Chase outstanding forms, pre-assessment data, and payments to ensure timely service progression and a smooth patient experience.

Mental Health Support Textline Worker at Shout Volunteer

January 1, 2024 - Present

Completed five training modules before taking on live shifts, with ongoing clinical supervision. Support children, young people, and adults experiencing mental health crises, using active listening and de-escalation skills. Provide calm, compassionate support in line with safeguarding, GDPR, and risk protocols.

Bupa Healthcare Member Service Advisor at Sensee Ltd

January 1, 2018 - December 31, 2019

Managed customer communications, demonstrating compassion and confidentiality when handling sensitive information. Acquired ten weeks of training in objection handling, data protection (GDPR), and CRM systems. Handling inquiries, taking incoming calls, and offering customer services and products. Performing administrative functions, updating client accounts, and processing customer correspondence.

Photographer & Owner at Chelyr Simone Photography Ltd.

January 1, 2021 - Present

Delivered modern lifestyle, portrait, wedding, and commercial photography with a strong client-focused approach. Planned and executed shoots, used professional equipment and editing software to produce high-quality visual content. Built and maintained strong client relationships, ensuring a comfortable and personalised experience. Managed all business operations, including admin, marketing, portfolio development, and website upkeep.

Virtual Assistant, Ad Hoc at Innovative Virtual Assistance

January 1, 2016 - December 31, 2023

Delivered administrative support to clients across the UK, USA, Jamaica, and South Africa, managing inboxes, scheduling, and data entry. Coordinated meetings, travel, and client communications with efficiency and professionalism. Prepared and edited documents, spreadsheets, and presentations; supported content creation and social media scheduling. Utilised project management tools (e.g., Asana, Slack) to track tasks and collaborate across time zones. Provided responsive customer service and resolved client issues with strong problem-solving skills.

Copywriter & Social Media Manager at BlueSOFA Marketing

January 1, 2018 - December 31, 2019

Created written content and managed social media for diverse clients, developing strong communication and digital literacy skills. Conducted market research, scheduled posts, and monitored campaign performance using analytics tools.

Recruitment Consultant at 2nd City Resourcing

January 1, 2016 - December 31, 2017

Managed end-to-end recruitment, including advertising roles, interviewing candidates, and liaising with clients. Built strong interpersonal skills through candidate support and client relationship management.

Co-Founder & Community Manager at Euphoric City, FiveM

January 1, 2021 - December 31, 2023

Moderated and supported a large online community, fostering engagement and resolving conflicts. Organized virtual events and responded to user concerns, demonstrating teamwork and leadership in a remote setting.