Chidinma Nicole is an outstanding product designer. She has strong fintech and B2B experience, having worked at Paystack (Stripe-owned), Qonto, and Delivery Hero, shipping products across multiple countries. At Paystack, she led Terminal (a POS system) from research through launch, coordinating across engineering, legal, and operations. At Delivery Hero, she designed solutions for vendors across 70+ countries, which required understanding different markets and user needs. She's also done 0-to-1 work as a founding designer at Mira. What I've always appreciated is how she approaches problems through user research, tests with real users, and iterates based on feedback. She excels at bringing teams together and collaborating across functions. What really stands out is her technical fluency and systems thinking. She understands how things work under the hood, which makes working with engineering smooth. She also contributed to Paystack's design system effort, which made the whole team more efficient. Beyond skills, Nicole is genuinely curious and open to learning. She asks great questions and adapts quickly. She makes teams better through how she collaborates and shows up.

Nicole C. Nwogbo

Chidinma Nicole is an outstanding product designer. She has strong fintech and B2B experience, having worked at Paystack (Stripe-owned), Qonto, and Delivery Hero, shipping products across multiple countries. At Paystack, she led Terminal (a POS system) from research through launch, coordinating across engineering, legal, and operations. At Delivery Hero, she designed solutions for vendors across 70+ countries, which required understanding different markets and user needs. She's also done 0-to-1 work as a founding designer at Mira. What I've always appreciated is how she approaches problems through user research, tests with real users, and iterates based on feedback. She excels at bringing teams together and collaborating across functions. What really stands out is her technical fluency and systems thinking. She understands how things work under the hood, which makes working with engineering smooth. She also contributed to Paystack's design system effort, which made the whole team more efficient. Beyond skills, Nicole is genuinely curious and open to learning. She asks great questions and adapts quickly. She makes teams better through how she collaborates and shows up.

Available to hire

Chidinma Nicole is an outstanding product designer. She has strong fintech and B2B experience, having worked at Paystack (Stripe-owned), Qonto, and Delivery Hero, shipping products across multiple countries. At Paystack, she led Terminal (a POS system) from research through launch, coordinating across engineering, legal, and operations. At Delivery Hero, she designed solutions for vendors across 70+ countries, which required understanding different markets and user needs. She’s also done 0-to-1 work as a founding designer at Mira. What I’ve always appreciated is how she approaches problems through user research, tests with real users, and iterates based on feedback. She excels at bringing teams together and collaborating across functions.

What really stands out is her technical fluency and systems thinking. She understands how things work under the hood, which makes working with engineering smooth. She also contributed to Paystack’s design system effort, which made the whole team more efficient. Beyond skills, Nicole is genuinely curious and open to learning. She asks great questions and adapts quickly. She makes teams better through how she collaborates and shows up.

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Work Experience

Product Designer at Restaurant techB2CB2B
July 31, 2025 - August 26, 2025
Contributed to product strategy and design decisions that drove growth leading to acquisition. Designed Mira POS system (usemira.com/pos) with billing and tipping features to streamline restaurant operations. Served as second designer at a restaurant POS startup successfully acquired during tenure.
Senior Product Designer at QontoFintechB2B
April 30, 2025 - August 26, 2025
Led design initiatives that reduced transactional fee-driven churn by 5.7% through integration of charges and navigation simplification. Increased uptake of add-ons by 212% for ES&M and 67% for AP via free trial mechanism design. Launched Cashflow management add-on integrating billing for customer subscriptions and revenue generation.
Senior Product Designer at Qonto
April 30, 2025 - July 31, 2025
Attained a 5.7% drop in transactional fee-driven churn by integrating charges into transaction details and simplifying navigation between charges and associated transactions. Increased Add-on uptake by 212% for E&SM and 67% for AP add-on by designing a free trial mechanism. Supported the launch of new add-on, Cashflow management by integrating it into the billing system to allow customers to subscribe to add-ons and businesses to generate revenue.
Senior Product Designer at Mira POS Systems
November 1, 2024 - April 30, 2025
Contributed to product strategy and design decisions driving growth leading to acquisition. Designed the Mira POS system, including billing and tipping features, for seamless restaurant operations.
Product Designer at Delivery Hero Food Delivery B2B
March 31, 2024 - August 26, 2025
Led end-to-end design for Finances plugin, resulting in a 12% decrease in tickets. Reduced order decline rates by 22% across 70+ countries by designing post-checkout flow for vendors. Partnered with Design system team to build and maintain components across three design systems.
Product Designer at Delivery Hero
March 31, 2024 - July 31, 2025
Led end-to-end Design for Finances plugin that provides financial clarity to vendors, resulting in a 12% decrease in support tickets. Reduced order decline rate by 22% across over 70 countries by designing Post-checkout flow for vendors. Partnered with Design system team to build and maintain components across 3 Design systems.
Founding Product Designer at Delivery Hero
August 1, 2023 - July 1, 2025
Led end-to-end design for Finance plugin, resulting in a 32% decrease in support tickets. Reduced order decline rate by 22% across over 70 countries by designing post-checkout flow for vendors. Partnered with the Design System team to build & maintain components across 3 Design systems.
Senior Product Designer at Paystack (a Stripe company) Fintech B2B2CB2B
April 30, 2023 - August 26, 2025
Led end-to-end design of Paystack Terminal, a point-of-sale system enabling seamless in-store and online sales, facilitating over NGN1 billion in transactions across African merchants. Designed Dashboard app to sync with POS Terminal, providing live sales data and analytics. Collaborated to build a comprehensive design system that reduced web projects' time-to-value by over 40%. Led design and research on impactful features like Payouts on Demand, receiving positive merchant feedback and addressing short-term liquidity needs.
Senior Product Designer at Paystack (a Stripe company)
April 30, 2023 - July 31, 2025
Led the end-to-end design of Paystack Terminal, a point-of-sale system designed to help retail stores sell in-store and online seamlessly, enabling merchants in Africa to receive over NGN1B in transactions. Designed the Dashboard app in sync with the POS app for live sales data and analytics. Collaborated with designers and engineers to create a comprehensive design system reducing web projects' time to value by over 40%. Led design and research for impactful features such as Payouts on Demand which received positive merchant feedback and supported short-term liquidity needs.
Product Designer at Unknown
April 1, 2023 - March 1, 2024
Full-scale system design from research and user stories to IA, UX and visual direction and design systems. Created interactive prototypes, conducted usability testing and AB testing; collaborated with front-end engineers and UX writing; rapid prototyping using AI tools.
Product Designer
April 1, 2023 - March 1, 2024
Full-scale system design, from research and user stories to IA, UX and visual aesthetic, direction and design systems. Interactive prototypes, usability tests, AB testing and collaboration with engineering. Front-end and UX writing experience. Rapid prototype with AI tools.
Interface Designer at Softcom Software Agency Govtech Edtech B2B
January 31, 2021 - August 26, 2025
Designed learning management system (Koya) used by 23,000+ users across 5 universities, improving performance by 50%. Created recruitment platform (NPower) enabling government to recruit 500,000+ people and reduced administrative errors by 65%. Designed Nigeria Inter-Bank Settlement System (NIBSS) mobile app, driving financial inclusion and achieving a 4.0 rating with 10,000+ downloads.
Interface Designer at Softcom Software Agency
January 31, 2021 - July 31, 2025
Designed Koya, a learning management system that increased learning performance by 50% for 23,000 users across five universities. Designed NPower portal and admin platforms supporting recruitment and management of over 500,000 people and reducing errors by over 65% while increasing efficiency by 42%. Designed the Nigeria Inter-Bank Settlement System (NIBSS) mobile app to drive financial inclusion, which has a 4.0 rating on Google Play with over 10,000 downloads.
Senior Product Designer at Softcom Agency
January 1, 2021 - April 30, 2023
Designed Learning Management System (Koya) for 23,000+ users across 5 universities; created recruitment platform (NPower) enabling government recruitment of 500,000+ people; designed Nigeria Inter-Bank Settlement System (NIBSS) mobile app with 4.0 rating and 10,000+ downloads.
Senior Product Designer at Softcom
January 1, 2021 - April 1, 2023
Designed learning management system (Koya) for 23,000+ users across 5 universities, improving performance by 50%. Created recruitment platform (NPower) that enabled government to recruit 500,000+ people and reduced administrative errors by 65%. Designed Nigeria Inter-Bank Settlement System (NIBSS) mobile app driving financial inclusion with 4.0 rating and 10,000+ downloads.
Interface Designer at Unknown
August 1, 2018 - January 1, 2021
Interface design work across multiple projects to improve usability and visual design.
Interface Designer at Softcom
August 1, 2018 - January 1, 2021
Designed Nigeria Inter-Bank Settlement System (NIBSS) mobile app driving financial inclusion with 4.0 rating and 10,000+ downloads.

Education

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Qualifications

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Industry Experience

Financial Services, Software & Internet, Education, Government, Retail