Available to hire
Hi, I am CHINTYA CITRA DEWI, a detail-oriented Document Control Specialist based in Jakarta, Indonesia. I have nearly two years of experience in meticulous document management and a knack for applying software tools and version control to streamline operations. I also specialize in data annotation for AI safety, helping to improve model accuracy and safety guidelines.
I enjoy turning information into clear, well-structured assets and collaborating across teams to improve processes and deliver high-quality results.
Experience Level
Expert
Intermediate
Language
Indonesian
Fluent
English
Fluent
Work Experience
Data Annotator at THOTH AI
November 1, 2024 - November 7, 2025Identified and labeled social media content that violated safety guidelines (e.g., hate speech, violence). Analyzed and categorized text and visual data to improve the accuracy of AI models. Ensured consistency and quality of data annotations in accordance with project standards. Contributed to the development and refinement of data annotation guidelines. Reported concerning trends or patterns in reviewed data for system improvements.
Telecommunications Document Control at PT ENERGI KOMUNIKASI NUSANTARA
December 1, 2023 - December 1, 2023Managed telecommunications document control processes, ensuring accuracy, compliance, and accessibility. Created and developed drawings using CAD and plans for a wide range of telecommunications infrastructure components, including towers, antennas, cables, equipment racks, and distribution systems. Collaborated with cross-functional teams to gather technical documentation and facilitate approvals. Utilized telecom software tools for efficient documentation management and communication.
Human Resource Admin & Graphic Design at PT WNW TEKNO DIGIE
May 1, 2020 - May 1, 2020Streamlined operations for HR and graphic design tasks, ensuring smooth workflows. Assisted in recruitment while enhancing brand image through creative design. Ensured policy adherence and brand consistency across all materials. Provided support to employees and enhanced internal communication with creative design solutions.
Helpdesk at PT ISS INDONESIA (HUAWEI BRANCH)
August 1, 2018 - August 1, 2018Provided timely and effective technical assistance, ensuring high user satisfaction. Managed support tickets efficiently, resulting in streamlined operations. Swiftly resolved technical issues, minimizing downtime. Maintained thorough documentation, enhancing team efficiency. Delivered superior service, fostering positive user relationships.
Receptionist at PT ISS INDONESIA (HUAWEI BRANCH)
September 1, 2017 - September 1, 2017Answer and direct incoming calls, take messages, handle inquiries, and screen calls when necessary. Coordinated appointments and meetings, minimizing scheduling conflicts. Boosted office productivity through streamlined clerical duties and support tasks.
Customer Service Representative at PT DUAPULUH FIT
September 1, 2016 - September 1, 2016Provided personalized assistance, improving member satisfaction and retention rates. Successfully promoted gym memberships, resulting in increased enrollment and revenue. Responded promptly and professionally to inquiries, enhancing communication efficiency and member engagement. Ensured a clean, well-organized environment, contributing to a positive gym experience and safety standards.
Human Resource Admin & Graphic Design at PT WNW TEKNO DIGIE
August 1, 2019 - May 1, 2020Streamlined operations for HR and graphic design tasks, ensuring smooth workflows. Assisted in recruitment while enhancing brand image through creative design. Ensured policy adherence and brand consistency across all materials. Provided support to employees and enhanced internal communication with creative design solutions. Maintained confidentiality while producing engaging visual assets for effective messaging. Applied creative problem-solving skills and software expertise for efficient outcomes.
Helpdesk at PT ISS INDONESIA (HUAWEI BRANCH)
September 1, 2017 - August 1, 2018Provided timely and effective technical assistance, ensuring high user satisfaction. Managed support tickets efficiently, resulting in streamlined operations. Swiftly resolved technical issues, minimizing downtime. Maintained thorough documentation, enhancing team efficiency. Delivered superior service, fostering positive user relationships.
Receptionist at PT ISS INDONESIA (HUAWEI BRANCH)
September 1, 2016 - September 1, 2017Answered and directed incoming calls, took messages, handled inquiries, and screened calls when necessary. Directed incoming calls effectively, handling inquiries promptly and accurately. Coordinated appointments and meetings, minimizing scheduling conflicts. Boosted office productivity through streamlined clerical duties and support tasks. Ensured a tidy reception area, enforced security measures, and facilitated maintenance coordination.
Customer Service Representative at PT DUAPULUH FIT
August 1, 2014 - September 1, 2016Provided personalized assistance, improving member satisfaction and retention rates. Successfully promoted gym memberships, resulting in increased enrollment and revenue. Responded promptly and professionally to inquiries, enhancing communication efficiency and member engagement. Ensured a clean, well-organized environment, contributing to a positive gym experience and safety standards. Managed paperwork effectively, maintaining accurate records and supporting operational efficiency.
Telecommunications Document Control at PT Energi Komunikasi Nusantara
May 1, 2022 - December 1, 2023Managed telecommunications document control processes, ensuring accuracy, compliance, and accessibility. Create and develop drawings using CAD and plans for a wide range of telecommunications infrastructure components, including towers, antennas, cables, equipment racks, and distribution systems. Collaborated with cross-functional teams to gather technical documentation and facilitate approvals. Implemented version control systems and document security measures. Conducted audits to ensure telecommunications documents met regulatory standards. Utilized telecom software tools for efficient documentation management and communication.
Education
High School Diploma in Science at SMAN 108 JAKARTA
July 1, 2011 - July 1, 2014High School Diploma (Science major) at SMAN 108 JAKARTA
July 1, 2011 - July 1, 2014Qualifications
Data Science Certificate
January 1, 2021 - November 7, 2025EF SET English Certificate (C1 Advanced) – 62/100
January 1, 2023 - November 7, 2025Data Science Certification - CloudSwyft Global Systems, Inc
January 1, 2021 - January 20, 2026EF SET English Certificate 62/100 (C1 Advanced)
January 1, 2023 - January 20, 2026Industry Experience
Telecommunications, Software & Internet, Media & Entertainment, Education, Professional Services
Experience Level
Expert
Intermediate
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