Hi, I’m Melody Mei, a product designer with 4 years of experience in health tech SaaS, sport ed-tech, AI chatbots, and e-commerce. I thrive on solving real-world problems through intuitive, user-centered design. I rely on qualitative research and interactive prototyping to deliver practical, impactful solutions that improve healthcare, education, and consumer experiences.

Chunhan Mei

Hi, I’m Melody Mei, a product designer with 4 years of experience in health tech SaaS, sport ed-tech, AI chatbots, and e-commerce. I thrive on solving real-world problems through intuitive, user-centered design. I rely on qualitative research and interactive prototyping to deliver practical, impactful solutions that improve healthcare, education, and consumer experiences.

Available to hire

Hi, I’m Melody Mei, a product designer with 4 years of experience in health tech SaaS, sport ed-tech, AI chatbots, and e-commerce. I thrive on solving real-world problems through intuitive, user-centered design.
I rely on qualitative research and interactive prototyping to deliver practical, impactful solutions that improve healthcare, education, and consumer experiences.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Work Experience

UX Design Intern at Jubo Health Technology
September 30, 2022 - August 22, 2025
Conducted usability testing with older adults to identify pain points in pairing health monitoring devices, then prototyped tailored visual instructions enhancing accessibility. These designs reduced pairing time by 4 minutes and error rates by 44%. Led usability evaluation and reorganized workflows for leave application verification and shift scheduling in the CMS, improving process speed by 30%. Collaborated with developers to ensure intuitive design hand-offs.
UI/UX Designer (Part-time) at Rapha Medical Startup
February 1, 2025 - Present
Led end-to-end research and design for an integrated home care system, including UI flows for care provider app, patient app, and admin dashboard. Collaborated in a cross-functional team with medical staff and developers to align product requirements, validate workflows, and address implementation constraints.
Founding Designer at Rapha Medical Startup
February 1, 2025 - September 1, 2025
Led end-to-end research and design for an integrated hospital-at-home service system, designing UI flows across care provider app, patient app, and admin dashboard. Collaborated in cross-functional teams with medical staff and software developers to align product requirements, validate workflows, and ensure implementation constraints.
UI/UX Designer (Contractor) at Next Play (Sportlingo App)
August 1, 2025 - December 1, 2025
Led 0 to 1 design of Analytics & AI Summary in Coaching Dashboard to track team progress and visualize youth players' learning performance. Designed Conversational AI Customization feature enabling coaches to generate, edit, and manage AI-powered lesson packs tailored to specific team strategies and goals. Optimized Sportlingo App experiences such as fitness challenge flows, badge system, team membership setup, and gamified micro-interactions to enhance children's engagement.

Education

M.S. Human-Computer Interaction (HCI/d) at Indiana University Bloomington
August 1, 2023 - May 1, 2025
B.Eng. Technology Education at National Taiwan Normal University
September 1, 2018 - June 1, 2022
M.S. Human-Computer Interaction (HCI/d) at Indiana University Bloomington
August 1, 2023 - May 1, 2025
B.Eng. Technology Education at National Taiwan Normal University
September 1, 2018 - June 1, 2022
M.S. in Human-Computer Interaction (HCI/d) at Indiana University Bloomington
August 1, 2023 - May 1, 2025
B.Eng. Technology Education at National Taiwan Normal University
September 1, 2018 - June 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Education, Retail, Professional Services, Life Sciences