Christian Tomelius
I am a results-driven IT Support Specialist with over 14 years of experience in network administration, troubleshooting, and incident management.
About
I am a results-driven IT Support Specialist with over 14 years of experience in network administration, troubleshooting, and incident management. I am now specializing in AI and Automation, with hands-on experience developing advanced chatbots, AI voice agents, and automated workflows using technologies like Google Cloud Vertex AI, Python, and various low-code platforms.
I’m passionate about combining deep technical support expertise with AI skills to create innovative and efficient business solutions. I enjoy collaborating with partners and clients to define project requirements, guiding initiatives from initial concept through deployment and ongoing optimization, and helping teams scale AI-driven processes across industries.
- 14 years' experience
- Joined October 2025
Industry experience
- Software & Internet
- Computers & Electronics
- Media & Entertainment
- Professional Services
- Retail
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Work experience· 16 roles
Provided comprehensive customer support for an international e-commerce company, acting as the primary point of contact for customer inquiries and issue resolution. Managed relations and coordinated with third-party logistics partners, including warehouses and shipping couriers, to ensure timely and accurate order fulfillment.
Design and develop advanced chatbots and AI assistants that enhance customer engagement, streamline operations, and boost sales for clients across various industries.
Design and develop advanced chatbots and AI assistants to enhance customer engagement, streamline operations, and boost sales for clients across various industries.
Certifications and awards· 6
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