Christian Tomelius

Available to hire

I am a results-driven IT Support Specialist with over 14 years of experience in network administration, troubleshooting, and incident management.

About

I am a results-driven IT Support Specialist with over 14 years of experience in network administration, troubleshooting, and incident management. I am now specializing in AI and Automation, with hands-on experience developing advanced chatbots, AI voice agents, and automated workflows using technologies like Google Cloud Vertex AI, Python, and various low-code platforms.

I’m passionate about combining deep technical support expertise with AI skills to create innovative and efficient business solutions. I enjoy collaborating with partners and clients to define project requirements, guiding initiatives from initial concept through deployment and ongoing optimization, and helping teams scale AI-driven processes across industries.

  • 14 years' experience
  • Joined October 2025

Industry experience

  • Software & Internet
  • Computers & Electronics
  • Media & Entertainment
  • Professional Services
  • Retail

Work experience· 16 roles

Customer Support Specialist · Get Tested International ABAug 2025 – Oct 2025 · 3 mos

Provided comprehensive customer support for an international e-commerce company, acting as the primary point of contact for customer inquiries and issue resolution. Managed relations and coordinated with third-party logistics partners, including warehouses and shipping couriers, to ensure timely and accurate order fulfillment.

Partner / Chatbot Developer · Flireo B.V.Sep 2024 – Present · 2 yrs 3 mos

Design and develop advanced chatbots and AI assistants that enhance customer engagement, streamline operations, and boost sales for clients across various industries.

Partner / Chatbot Developer · Flireo B.V.Sep 2024 – Present · 2 yrs 3 mos

Design and develop advanced chatbots and AI assistants to enhance customer engagement, streamline operations, and boost sales for clients across various industries.

IT Consultant · JM ABSep 2023 – Oct 2025 · 2 yrs 2 mos
IT Consultant · JMAB, Stockholm (via Realify AB, Dynamic Solutions S&C AB, D-Source AB)Sep 2023 – Oct 2025 · 2 yrs 2 mos
Founder & CEO · Writeboard Europe ABAug 2020 – Oct 2025 · 5 yrs 3 mos
Onsite Support Technician · OKG ABAug 2020 – Oct 2025 · 5 yrs 3 mos
Founder & CEO · Writeboard Europe AB, StockholmAug 2020 – Oct 2025 · 5 yrs 3 mos

Certifications and awards· 6

ITIL v3 Foundation Certification2010 – 2025
Google Cloud Skills Badges2030 – 2025
365 Data Science: Introduction to AI2030 – 2025
365 Data Science: Introduction to LLMs2030 – 2025

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