I’m a strategic brand communication and marketing student with experience delivering high-quality customer experiences in fast-paced hospitality settings. I’m detail-oriented, calm under pressure, and confident working with diverse teams and guests—always focused on clear communication, coordination, and consistent service standards. I also support content creation and engagement through social media, adapting messaging for different audiences and formats. Beyond my customer-facing roles, I’ve worked in educational and administrative support, acting as a key point of contact for families and educators while organizing schedules and routines with a structured, supportive approach.

CHRISTINE JOOS

I’m a strategic brand communication and marketing student with experience delivering high-quality customer experiences in fast-paced hospitality settings. I’m detail-oriented, calm under pressure, and confident working with diverse teams and guests—always focused on clear communication, coordination, and consistent service standards. I also support content creation and engagement through social media, adapting messaging for different audiences and formats. Beyond my customer-facing roles, I’ve worked in educational and administrative support, acting as a key point of contact for families and educators while organizing schedules and routines with a structured, supportive approach.

Available to hire

I’m a strategic brand communication and marketing student with experience delivering high-quality customer experiences in fast-paced hospitality settings. I’m detail-oriented, calm under pressure, and confident working with diverse teams and guests—always focused on clear communication, coordination, and consistent service standards.

I also support content creation and engagement through social media, adapting messaging for different audiences and formats. Beyond my customer-facing roles, I’ve worked in educational and administrative support, acting as a key point of contact for families and educators while organizing schedules and routines with a structured, supportive approach.

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Language

English
Fluent
Afrikaans
Fluent
German
Intermediate

Work Experience

Tutor & Educational Support Assistant (Parent/Child/Educator Liaison) at The Rock Learning Centre
February 1, 2024 - June 1, 2024
Acted as a key point of contact between parents, children, and educators, ensuring clear and supportive communication. Coordinated daily schedules, learning activities, and routines in an organized manner. Adapted communication styles for different individuals to build trust and understanding. Supported smooth day-to-day operations through planning, organization, and attention to detail, maintaining a calm, solution-focused approach while managing multiple responsibilities.
Tutor & Educational Support Assistant at The Rock Learning Centre
February 1, 2024 - June 30, 2024
Acted as a key contact between parents, children, and educators, ensuring clear and supportive communication. Coordinated daily schedules, learning activities, and routines in a structured manner. Adapted communication styles to different individuals, supported smooth daily operations through planning and attention to detail, and maintained a calm, solution-focused approach while managing multiple responsibilities.
On Hisuie Restaurant | Hostess & Waitress at On Hisuie Restaurant
September 1, 2022 - June 1, 2024
Delivered high-quality customer experiences in a fast-paced restaurant environment, ensuring consistent service standards. Managed multiple tasks simultaneously while maintaining attention to detail. Communicated effectively with diverse customers and team members, supported daily operations through coordination, problem-solving, and proactive follow-up.
Onsite Customer Experience (Front Desk Manager / Host / Waitress) and Social Media Content Support at Ons Huisie Restaurant
September 1, 2022 - June 1, 2024
Delivered consistent, high-quality customer service in a fast-paced restaurant environment. Managed multiple tasks simultaneously while maintaining attention to detail, and communicated effectively with diverse customers and team members. Supported daily operations through problem-solving and proactive coordination, ensuring smooth guest flow and service standards. Created shared social media content informally, developing understanding of trends and supporting engaging, visually storytelling posts.
Onsite Hostess & Waitress at On’s Huisie Restaurant
September 1, 2022 - June 30, 2024
Delivered consistent, high-quality customer experience in a fast-paced environment. Managed multiple tasks simultaneously while maintaining attention to detail and communicating effectively with diverse customers and team members. Supported daily operations through problem-solving, proactive coordination, and efficient front-of-house service.
Front Desk Manager / Front Desk Support at Melkbos Kitchen Restaurant
January 20, 2019 - March 20, 2019
Supported front desk operations in a busy restaurant environment. Acted as the first point of contact for guests, handling inquiries and coordinating requests efficiently. Demonstrated strong vigilance and reliability while working closely with the front desk manager.
Front Desk Manager / Hostess / Waitress (support role) at Melkbos Kitchen (Melkbos Kitchen Restaurant)
January 20, 2019 - March 20, 2019
Supported front desk operations in a busy restaurant environment. Served as a first point of contact for guests, handling enquiries and coordinating requests efficiently. Gained experience working closely with front-desk leadership and developed strong alertness and fast learning through the role.
Front Desk Manager, Hostess & Waitress at Melkbos Kitchen Restaurant
January 20, 2019 - March 1, 2019
Supported front desk operations in a busy restaurant setting. Served as the first point of contact for guests, handled inquiries, and coordinated requests efficiently. Built strong working habits by staying observant, reliable, and vigilant while working closely with management and the team.

Education

B.A in Strategic Brand Communication at University-level program (exact institution not stated)
January 11, 2030 - September 4, 2026
Diploma in Creative Development at Vega Business School
January 1, 2022 - December 31, 2022
Matric Certificate at High school (exact school not stated), South Africa
January 11, 2030 - January 1, 2021
Diploma in Creative Development at Vega Business School, Cape Town, South Africa
January 1, 2022 - December 31, 2022
Matric Certificate at Vega Business School, Cape Town, South Africa
January 1, 2021 - January 1, 2021
B A in Strategic Brand Communication at Vega Business School
January 1, 2022 - January 1, 2022
Diploma in Creative Development at Vega Business School
January 1, 2020 - January 1, 2022
Matric Certificate at High school (South Africa)
January 1, 2018 - January 1, 2021
Grade 12 completion at High school (South Africa)
January 1, 2021 - January 1, 2021

Qualifications

Diploma for Creative Development
January 1, 2022 - September 4, 2026
Diploma in Strategic Brand Communication (BA)
January 1, 2021 - January 1, 2021
LO, English and Afrikaans Academic Awards (Top 10 in Grade)
January 1, 2021 - September 4, 2026
Diploma for Creative Development (Vega Business School)
January 1, 2022 - December 31, 2022
Diploma in Creative Development
January 1, 2022 - January 1, 2022
Academic awards (Top 10 in Grade; LO, English, Afrikaans)
January 1, 2021 - January 1, 2021

Industry Experience

Education, Retail, Travel & Hospitality, Media & Entertainment