I am a marketing-focused professional with hands-on experience in customer relationship marketing, personalized outreach, and social media management. I excel at building one-on-one connections with customers, tracking purchase history, understanding preferences, and sending personalized follow-ups to encourage repeat visits. I thrive in creative, community-driven work and enjoy helping small businesses and nonprofits grow their online presence through data-driven strategies and storytelling. My approach blends people-centered outreach with practical, metrics-driven tactics to boost engagement, awareness, and loyalty across digital channels.

Cindy Medrano

I am a marketing-focused professional with hands-on experience in customer relationship marketing, personalized outreach, and social media management. I excel at building one-on-one connections with customers, tracking purchase history, understanding preferences, and sending personalized follow-ups to encourage repeat visits. I thrive in creative, community-driven work and enjoy helping small businesses and nonprofits grow their online presence through data-driven strategies and storytelling. My approach blends people-centered outreach with practical, metrics-driven tactics to boost engagement, awareness, and loyalty across digital channels.

Available to hire

I am a marketing-focused professional with hands-on experience in customer relationship marketing, personalized outreach, and social media management. I excel at building one-on-one connections with customers, tracking purchase history, understanding preferences, and sending personalized follow-ups to encourage repeat visits. I thrive in creative, community-driven work and enjoy helping small businesses and nonprofits grow their online presence through data-driven strategies and storytelling.

My approach blends people-centered outreach with practical, metrics-driven tactics to boost engagement, awareness, and loyalty across digital channels.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Social Media Marketer at El Gordo Sabor Latino
January 1, 2021 - January 1, 2022
Took on a creative role managing social media for a local restaurant. Created daily posts, highlighted specials, and helped grow the digital community. Crafted the online voice and increased engagement through consistent content and storytelling.
Social Media Marketing Volunteer at Urban Outreach
January 1, 2025 - Present
Supported nonprofit marketing efforts, helping generate awareness and attract new donors. Volunteered with marketing campaigns, focusing on digital storytelling to move people to act.

Education

B.A. in Strategic Communication / Minor in Nutrition at University of Houston
January 11, 2030 - June 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Non-Profit Organization, Professional Services, Education