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Hello! I'm Clara Vazquez, an Administrative Assistant (Junior) based in Madrid with some experience in claims management, onboarding, and customer service. I hold a Double Degree in Early Years and Primary Education with a concentration in English, and I enjoy staying organized, collaborating with teams, and delivering reliable support across projects. I'm excited to join a motivated team where I can apply my administrative and teaching-related skills, learn new processes, and help create a positive environment for colleagues and clients alike.…Hello! I'm Clara Vazquez, an Administrative Assistant (Junior) based in Madrid with some experience in claims management, onboarding, and customer service. I hold a Double Degree in Early Years and Primary Education with a concentration in English, and I enjoy staying organized, collaborating with teams, and delivering reliable support across projects. I'm excited to join a motivated team where I can apply my administrative and teaching-related skills, learn new processes, and help create a positive environment for colleagues and clients alike.

Clara V

Audio Transcriber, Extra, Game Tester, +3

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Hello! I'm Clara Vazquez, an Administrative Assistant (Junior) based in Madrid with some experience in claims management, onboarding, and customer service. I hold a Double Degree in Early Years and Primary Education with a concentration in English, and I enjoy staying organized, collaborating with teams, and delivering reliable support across projects. I'm excited to join a motivated team where I can apply my administrative and teaching-related skills, learn new processes, and help create a positive environment for colleagues and clients alike.…Hello! I'm Clara Vazquez, an Administrative Assistant (Junior) based in Madrid with some experience in claims management, onboarding, and customer service. I hold a Double Degree in Early Years and Primary Education with a concentration in English, and I enjoy staying organized, collaborating with teams, and delivering reliable support across projects. I'm excited to join a motivated team where I can apply my administrative and teaching-related skills, learn new processes, and help create a positive environment for colleagues and clients alike.

Available to hire

Hello! I’m Clara Vazquez, an Administrative Assistant (Junior) based in Madrid with some experience in claims management, onboarding, and customer service. I hold a Double Degree in Early Years and Primary Education with a concentration in English, and I enjoy staying organized, collaborating with teams, and delivering reliable support across projects.

I’m excited to join a motivated team where I can apply my administrative and teaching-related skills, learn new processes, and help create a positive environment for colleagues and clients alike.

Skills

Microsoft Office

Jira

SharePoint

Experience Level

Microsoft Office

Intermediate

Jira

Intermediate

SharePoint

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Administrative Assistant - Junior at IZERTIS S.A

November 1, 2024 - January 1, 2025

Management of vacation and personal leave days for employees across various projects; creation of tutorials and onboarding documents; handling inquiries via phone, email, and other telematic channels; document filing and organization in SharePoint.

Administrative Advisor (Internship) at Jose Silva Insurance Brokerage

March 1, 2024 - May 1, 2024

Claims management: observed the process from opening to closing claims; production analysis: participated in property identification and budget preparation; customer service: learned to manage inquiries and resolve issues, without direct contact with clients.

Summer Camp Monitor at Liceo Europeo

June 1, 2021 - July 1, 2021

Responsible for all Arts & Crafts activities, including monitoring and assisting the children while they worked and supplying all the working materials; ensure students are taken care of, lead them to their daily activities, and confirm students have all their belongings.

English Teacher at Colegio SEI San José

September 1, 2020 - June 1, 2021

Prepared teaching materials and coursework based on syllabus; helped students review concepts, vocabulary, grammar, and pronunciation; devised techniques to review and introduce new vocabulary using music, games and videos.

Education

Double Degree in Early Years and Primary Education with a concentration in English Language at Universidad Europea de Madrid

January 1, 2014 - January 1, 2019

High School Diploma at Lady Smith Secondary School

January 1, 2014 - January 1, 2014

Accounting and Business Administration Professional Training Degree with a Specialism in Tax and HR at ESSAE (Escuela Superior de Auxiliares y Expertos), Madrid

June 1, 2023 - May 1, 2024

English & Spanish as Foreign Language Teaching Degree (TEFL & ELE) at Madrid TEFL & ELE Program

June 1, 2019 - July 1, 2019