Charlotte Lay

Teaching and working with students aged 10-15 to develop skills related to public speaking, collaboration, case-building, improvisation, and speechwriting. Providing academic and pastoral support. Conducting weekly training sessions and planning exercises/information sessions. Attending competitions to provide guidance and moral support. Interacting productively with staff, parents, competition operators and students. Providing written and verbal feedback to facilitate improvement. Unprecedented team success — one team undefeated, multiple teams reaching competition finals: 75% -win rate overall.

Assisting customers and completing tasks in a fast-paced retail environment. Managing clothing and preventing theft as a fitting room attendant. Organising stock on the shop floor. Completing stocktakes. Meeting store KPIs. Operating check-outs. Directing customer queries and maintaining hygiene and public safety standards.

Working with students aged 5-17 to provide academic support and build resilience. Tutoring in all subject areas (prep - year 10), and humanities-based subjects (year 11-12). Collaborating with parents and academic staff to maintain student progress. Working with disabled students to accommodate learning needs and devise long-term strategies to achieve personal and schooling goals.