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I'm Cleisy Rodrigues, an MBA Administration graduate with a strong background in business operations, administration, and data-driven decision-making. I bring over four years of experience in high-end organisations, delivering reporting, scheduling, financial tracking, and team coordination in fast-paced environments. I'm highly organised, analytical, and technology-oriented, with a passion for improving operational efficiency and office management. I excel at turning data into actionable insights to support business performance and customer experience, and I'm excited to continue growing in roles that blend operations, administration, and digital tools.…I'm Cleisy Rodrigues, an MBA Administration graduate with a strong background in business operations, administration, and data-driven decision-making. I bring over four years of experience in high-end organisations, delivering reporting, scheduling, financial tracking, and team coordination in fast-paced environments. I'm highly organised, analytical, and technology-oriented, with a passion for improving operational efficiency and office management. I excel at turning data into actionable insights to support business performance and customer experience, and I'm excited to continue growing in roles that blend operations, administration, and digital tools.

Cleisy Rodrigues

Data Visualizer, Data Scientist, Data Collector, +6

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I'm Cleisy Rodrigues, an MBA Administration graduate with a strong background in business operations, administration, and data-driven decision-making. I bring over four years of experience in high-end organisations, delivering reporting, scheduling, financial tracking, and team coordination in fast-paced environments. I'm highly organised, analytical, and technology-oriented, with a passion for improving operational efficiency and office management. I excel at turning data into actionable insights to support business performance and customer experience, and I'm excited to continue growing in roles that blend operations, administration, and digital tools.…I'm Cleisy Rodrigues, an MBA Administration graduate with a strong background in business operations, administration, and data-driven decision-making. I bring over four years of experience in high-end organisations, delivering reporting, scheduling, financial tracking, and team coordination in fast-paced environments. I'm highly organised, analytical, and technology-oriented, with a passion for improving operational efficiency and office management. I excel at turning data into actionable insights to support business performance and customer experience, and I'm excited to continue growing in roles that blend operations, administration, and digital tools.

Available to hire

I’m Cleisy Rodrigues, an MBA Administration graduate with a strong background in business operations, administration, and data-driven decision-making. I bring over four years of experience in high-end organisations, delivering reporting, scheduling, financial tracking, and team coordination in fast-paced environments.

I’m highly organised, analytical, and technology-oriented, with a passion for improving operational efficiency and office management. I excel at turning data into actionable insights to support business performance and customer experience, and I’m excited to continue growing in roles that blend operations, administration, and digital tools.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Advanced

Work Experience

Customer Operations & Administrative Support at Luxury Hospitality Organisations – London (Hawksmoor Borough, Porte Noire, Sabine Rooftop)

August 1, 2024 - Present

Managed customer-facing operations while supporting internal coordination and service workflows. Handled documentation related to bookings, allergens, and service requirements. Maintained accurate communication between teams to ensure service delivery. Supported compliance with food safety, allergen, and operational standards. Demonstrated strong organisational and multitasking abilities in high-pressure environments.

Duty Manager & Operations Supervisor at Upmarket Leisure – Radio Rooftop Bar & Restaurant – London

January 1, 2022 - June 1, 2024

Supervised a high-volume luxury restaurant and bar, leading a diverse team. Developed staff rosters and ensured optimal shift coverage. Managed banking reports and tracked revenue and expenditures. Implemented cost-saving strategies while maintaining service excellence. Trained and mentored team members to improve performance and engagement. Ensured compliance with health and safety regulations.

ICT & Digital Skills Instructor at NOSI / Web Lab – Cape Verde

June 1, 2018 - June 1, 2020

Delivered structured training in ICT, robotics, and web technologies. Developed lesson plans and learning materials. Supported learners in developing digital literacy and problem-solving skills. Assisted with basic system setup and technical troubleshooting.