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I’m Clint Arvin C. Favor Dumaguete, an IT professional and developer with 10 years of experience across technical support and software development. I enjoy turning complex issues into clear fixes by understanding how systems work under the hood—whether it’s troubleshooting hardware/software problems, handling account and service incidents, or supporting e-commerce and CMS platforms. I’ve led development and support work on EPiServer/Optimizely and Magento-based solutions, including migrations and version upgrades, while also serving as a subject-matter expert for GDPR and web accessibility (EAA) compliance. Beyond web development, I’ve built a machine learning project for in-store object detection and contributed to frontend, QA, and UI/UX work across multiple client projects, always with patient, user-friendly communication.…I’m Clint Arvin C. Favor Dumaguete, an IT professional and developer with 10 years of experience across technical support and software development. I enjoy turning complex issues into clear fixes by understanding how systems work under the hood—whether it’s troubleshooting hardware/software problems, handling account and service incidents, or supporting e-commerce and CMS platforms. I’ve led development and support work on EPiServer/Optimizely and Magento-based solutions, including migrations and version upgrades, while also serving as a subject-matter expert for GDPR and web accessibility (EAA) compliance. Beyond web development, I’ve built a machine learning project for in-store object detection and contributed to frontend, QA, and UI/UX work across multiple client projects, always with patient, user-friendly communication.

Clint Arvin C. Favor

Web Developer, Programmer, Front-End Developer, +2

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I’m Clint Arvin C. Favor Dumaguete, an IT professional and developer with 10 years of experience across technical support and software development. I enjoy turning complex issues into clear fixes by understanding how systems work under the hood—whether it’s troubleshooting hardware/software problems, handling account and service incidents, or supporting e-commerce and CMS platforms. I’ve led development and support work on EPiServer/Optimizely and Magento-based solutions, including migrations and version upgrades, while also serving as a subject-matter expert for GDPR and web accessibility (EAA) compliance. Beyond web development, I’ve built a machine learning project for in-store object detection and contributed to frontend, QA, and UI/UX work across multiple client projects, always with patient, user-friendly communication.…I’m Clint Arvin C. Favor Dumaguete, an IT professional and developer with 10 years of experience across technical support and software development. I enjoy turning complex issues into clear fixes by understanding how systems work under the hood—whether it’s troubleshooting hardware/software problems, handling account and service incidents, or supporting e-commerce and CMS platforms. I’ve led development and support work on EPiServer/Optimizely and Magento-based solutions, including migrations and version upgrades, while also serving as a subject-matter expert for GDPR and web accessibility (EAA) compliance. Beyond web development, I’ve built a machine learning project for in-store object detection and contributed to frontend, QA, and UI/UX work across multiple client projects, always with patient, user-friendly communication.

Available to hire

I’m Clint Arvin C. Favor Dumaguete, an IT professional and developer with 10 years of experience across technical support and software development. I enjoy turning complex issues into clear fixes by understanding how systems work under the hood—whether it’s troubleshooting hardware/software problems, handling account and service incidents, or supporting e-commerce and CMS platforms.

I’ve led development and support work on EPiServer/Optimizely and Magento-based solutions, including migrations and version upgrades, while also serving as a subject-matter expert for GDPR and web accessibility (EAA) compliance. Beyond web development, I’ve built a machine learning project for in-store object detection and contributed to frontend, QA, and UI/UX work across multiple client projects, always with patient, user-friendly communication.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Technical Support Specialist at Jotform

January 1, 2024 - Present

Provided first-line diagnostic and troubleshooting support to resolve customer technical issues while maximizing satisfaction. Managed incoming support tickets covering technical questions, service incidents, account issues, and billing inquiries via the company ticketing system. Tracked assigned tickets through to resolution and documented issues/solutions for future reference. Maintained clear and timely communication throughout the resolution process, acting as a customer-facing subject-matter expert on product functionality and troubleshooting.

Web Developer & Application Support at Miller Development

January 1, 2021 - Present

Led a team in developing and implementing custom e-commerce functionality using the EPiServer/Optimizely CMS framework. Served as subject-matter expert for CMS, CSS, GDPR, and European Accessibility Act compliance. Managed a full platform migration and major version upgrade from v11 to v12. Provided ongoing backend and frontend troubleshooting and support, resolving issues methodically while keeping stakeholders informed. Managed DNS records for the organization’s hostnames and collaborated with designers and team members to review UI/UX updates and propose solutions.

Machine Learning Developer at Miller Development

January 1, 2020 - January 1, 2021

Led the project lifecycle to build a neural network for in-store object detection, achieving 97–99% prediction accuracy. Evaluated and implemented machine learning frameworks including TensorFlow, PyTorch, Keras, ONNX, Caffe, and Create ML to select the best approach. Designed data annotation and analysis workflows to extract usable information from large-scale datasets. Tested and optimized object detection performance across multiple devices, improving accuracy by 30%.

Frontend Developer & Application Support at Miller Solutions Development

January 1, 2016 - January 1, 2019

Delivered frontend development, UI/UX design, and ongoing application support across multiple client projects, including BoardClic (board and CEO assessment platform), Slättö Förvaltning AB (apartment rental platform with interactive floor plans and 3D renderings), and multiple e-commerce sites such as MotionFitness and CaptainRonick. Owned frontend UI/UX for BoardClic and provided application technical support. Led a migration to the .NET Framework for the building management system. Built and maintained websites, troubleshot technical issues, and remediated bugs during testing, including projects involving Unreal Engine for a 3D virtual classroom.

Web Developer at SCI Global Services Inc.

January 1, 2015 - January 1, 2016

Developed an e-commerce website on the Magento platform and provided ongoing maintenance and bug fixes. Tested for mobile responsiveness and cross-browser compatibility, and implemented SEO improvements.

Quality Assurance & UI/UX Intern at Lancera BPO Philippines

January 1, 2014 - January 1, 2014

Supported UI/UX design work and contributed to the Quality Assurance team.