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I am a highly organized professional with extensive experience in customer service, office administration, and operations support across the UK and internationally. I excel at managing client inquiries, coordinating schedules, maintaining accurate records, and ensuring GDPR compliance, while building positive relationships with clients and colleagues. I am currently expanding my expertise in project management and business analysis, focusing on stakeholder communication, risk management, and process improvement to streamline operations and deliver exceptional service.…I am a highly organized professional with extensive experience in customer service, office administration, and operations support across the UK and internationally. I excel at managing client inquiries, coordinating schedules, maintaining accurate records, and ensuring GDPR compliance, while building positive relationships with clients and colleagues. I am currently expanding my expertise in project management and business analysis, focusing on stakeholder communication, risk management, and process improvement to streamline operations and deliver exceptional service.

Constance Sibindi

Data Analyst, Project Manager, Production Coordinator, +1

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I am a highly organized professional with extensive experience in customer service, office administration, and operations support across the UK and internationally. I excel at managing client inquiries, coordinating schedules, maintaining accurate records, and ensuring GDPR compliance, while building positive relationships with clients and colleagues. I am currently expanding my expertise in project management and business analysis, focusing on stakeholder communication, risk management, and process improvement to streamline operations and deliver exceptional service.…I am a highly organized professional with extensive experience in customer service, office administration, and operations support across the UK and internationally. I excel at managing client inquiries, coordinating schedules, maintaining accurate records, and ensuring GDPR compliance, while building positive relationships with clients and colleagues. I am currently expanding my expertise in project management and business analysis, focusing on stakeholder communication, risk management, and process improvement to streamline operations and deliver exceptional service.

Available to hire

I am a highly organized professional with extensive experience in customer service, office administration, and operations support across the UK and internationally. I excel at managing client inquiries, coordinating schedules, maintaining accurate records, and ensuring GDPR compliance, while building positive relationships with clients and colleagues.

I am currently expanding my expertise in project management and business analysis, focusing on stakeholder communication, risk management, and process improvement to streamline operations and deliver exceptional service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Support Worker / Administrator (Dual Role) at Helping Hands / Sturts Community Trust / Candlelight Homecare Services Ltd

November 1, 2023 - October 30, 2025

Managed client and office records accurately, ensuring GDPR compliance; handled reception duties, incoming calls, and client enquiries professionally; coordinated schedules and documentation to support operational efficiency; assisted in process improvements to enhance information management and service delivery.

Online English Tutor / Scheduler at Various Online ESL Companies

October 1, 2023 - October 1, 2023

Delivered excellent support to learners, maintaining clear and timely communication; scheduled appointments, managed learner records, and updated lesson documentation; ensured high levels of customer satisfaction through responsive support and organisation.

Chief Bank Teller / Operations Coordinator at FBC Holdings

May 1, 2017 - May 1, 2017

Oversaw customer transactions, office operations, and financial processes; provided frontline support to clients, resolving enquiries and concerns efficiently; supervised staff, coordinated suppliers, and ensured compliance with operational standards; implemented process improvements to increase efficiency and accuracy.