I am a strategic technology leader with 30+ years of experience delivering digital and business transformation across mining, rail, healthcare, and government. I apply AI-enabled decision support, AI-assisted software delivery, and automation into operational environments, leveraging generative AI for code generation, analysis, and DevOps acceleration. I build governance frameworks, drive technology adoption, and align people, processes, and systems to deliver measurable value. I enjoy building high-performing teams and Centres of Expertise, collaborating with clients to translate strategy into practical delivery. My focus is on governance, risk, and AI readiness, ensuring resilient, scalable technology programs that produce tangible outcomes for complex organisations.

Conrad Gagner

I am a strategic technology leader with 30+ years of experience delivering digital and business transformation across mining, rail, healthcare, and government. I apply AI-enabled decision support, AI-assisted software delivery, and automation into operational environments, leveraging generative AI for code generation, analysis, and DevOps acceleration. I build governance frameworks, drive technology adoption, and align people, processes, and systems to deliver measurable value. I enjoy building high-performing teams and Centres of Expertise, collaborating with clients to translate strategy into practical delivery. My focus is on governance, risk, and AI readiness, ensuring resilient, scalable technology programs that produce tangible outcomes for complex organisations.

Available to hire

I am a strategic technology leader with 30+ years of experience delivering digital and business transformation across mining, rail, healthcare, and government. I apply AI-enabled decision support, AI-assisted software delivery, and automation into operational environments, leveraging generative AI for code generation, analysis, and DevOps acceleration. I build governance frameworks, drive technology adoption, and align people, processes, and systems to deliver measurable value.

I enjoy building high-performing teams and Centres of Expertise, collaborating with clients to translate strategy into practical delivery. My focus is on governance, risk, and AI readiness, ensuring resilient, scalable technology programs that produce tangible outcomes for complex organisations.

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Language

English
Fluent

Work Experience

Principal Consultant at Akkodis Technology Consulting
August 1, 2023 - November 1, 2025
Managed local capabilities and key client relationships in Queensland, driving satisfaction, loyalty, and revenue. Led strategic consulting assignments and advised government and health clients on digital, data, and AI readiness. Guided practical adoption of AI-enabled delivery, including AI-assisted analysis, documentation, solution design, and governed use of generative AI.
System Integration Manager at Queensland Rail
July 1, 2021 - July 1, 2023
Managed integration risks across a complex landscape of technology systems for Cross River Rail. Developed an integration and commissioning strategy, road map, and tools for visual planning and reporting. Implemented a Lean Gemba-based improvement framework and a Systems Integration Risk Management Framework tracking hundreds of systems and interfaces.
Technology Transition to Operations Manager at BHP
January 1, 2019 - June 1, 2021
Led the delivery strategy for the rollout of autonomous haulage technology, including the transition of autonomous systems to operations. Ensured uptime targets, managed hosting/network/data centre facilities, and contributed to the Digital Product pipeline and commissioning framework for autonomous technology.
CIO / Manager Technology at Coronado Global Resources
April 1, 2018 - December 1, 2018
Oversaw technology scope during the demerger from Wesfarmers Resources, ensuring data integrity and continuity. Led technology due diligence, asset confirmations, interim support agreements, and the transition of assets to Coronado, establishing a new technology landscape post-demerger.
CIO / Manager Technology at Wesfarmers Resources
October 1, 2016 - March 1, 2018
Transformed technology from IT-focused to IT/OT-aligned with business objectives. Led a team of 20 specialists, managed substantial OPEX/CAPEX, piloted ML in cost analytics, audited licensing to save costs, and migrated Oracle ERP to the cloud to reduce downtime and costs.
Management Consultant at Velrada
July 1, 2015 - July 1, 2016
Project managed technology initiatives for mining and oil & gas, including EMC Documentum rollout and Sodexo Remote Sites Australia CRM solution; developed requirements, roadmaps, and engagement plans to ensure client satisfaction.
Founder / Chief Technology Officer at Saliant Technologies
January 1, 2011 - June 1, 2015
Founded IoT and web solutions business; explored emerging technologies for business process improvement; authored industry papers and led proof-of-concept flight recordings demonstrating IoT applicability.
Program Manager at BHP
July 1, 2010 - June 1, 2015
Led technology strategy for Iron Ore and portfolio of technology projects; directed the rollout of Fleet Management System and contributed to strategic mine-system blueprints and major acquisitions.
Senior Project Manager / Portfolio Manager at Rio Tinto
August 1, 2006 - June 1, 2010
Delivered technology-enabled initiatives including a $4.5M Logistics Scheduling System; supported Alcan acquisition integration and the Hope Downs mine startup; facilitated EPCM alignment and broader tech partnerships.
Management Consultant at CSG Fuji
February 1, 2006 - June 1, 2010
Member of senior leadership driving delivery of consulting services; championed PRINCE2 and MSP methodologies and established PMO and mining & resources Centre of Excellence.

Education

Bachelor of Science Electronic Engineering at University of KwaZulu-Natal, South Africa
January 11, 2030 - January 1, 1991
Certificate Course in Project Management at University of Pretoria, South Africa
January 11, 2030 - January 1, 1997
PRINCE2 Practitioner at Adaptive Frameworks, Perth
May 1, 2007 - January 1, 2008
Managing Successful Programmes (MSP) Practitioner at Adaptive Frameworks, Perth
January 11, 2030 - January 1, 2008
Dale Carnegie Human Relations at Dale Carnegie Training, Perth
January 11, 2030 - January 1, 2008

Qualifications

Certificate Course in Project Management
January 11, 2030 - January 1, 1997
PRINCE2 Practitioner
January 11, 2030 - January 1, 2008
Managing Successful Programmes (MSP) Practitioner
January 11, 2030 - January 1, 2008
Dale Carnegie Human Relations
January 11, 2030 - January 1, 2008

Industry Experience

Agriculture & Mining, Healthcare, Government, Professional Services, Manufacturing, Energy & Utilities, Transportation & Logistics