Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
LLM Evaluation Specialist (Contract) at Innodata
June 1, 2025 - PresentUpdating rubric definitions with region/language-specific examples to ensure cultural and linguistic relevance. Identifying the need for additional rubrics tailored to specific languages or regional contexts. Reviewing and revising prompts translated from English into Chinese Mandarin. Writing thoughtful prompts to test cultural awareness of LLM models. Rating prompt-response pairs using standardized evaluation templates and providing detailed justifications. Documenting problematic outputs with rubric violation or cultural insensitivity annotations. Engaging in red teaming activities by evaluating and testing language models for vulnerabilities related to cultural sensitivity and accuracy.
CN-EN LOFT 2.0 Transcriber (Part-time) at Scriptoniq
May 1, 2025 - PresentConverting spoken Mandarin and English audio into written text using LOFT 2.0 software, ensuring accuracy and proper formatting. Conducting proofreading and editing of transcripts to maintain high quality and consistency.
Proofreader (Contract) at Infohana
April 1, 2025 - PresentPerforming audio quality assurance by checking voice synchronization, verifying complete dialogue recordings and correct pronunciation. Reviewing video descriptions and translations for coherence and accuracy. Reviewing AI-generated subtitle (SRT) files and translated scripts to ensure quality and proper timing adjustments. Managing social media tasks including uploading content to YouTube, creating posts, analyzing performance, and managing channel content.
Transcriber (Part-time) at Productive Playhouse
February 1, 2025 - PresentSupporting talk-to-text technology research. Transcribing audio into online databases, labeling segments, and creating content/prompts.
AI Tutor (Freelance) at Mindrift
January 1, 2025 - PresentTraining AI systems by crafting educational prompts that teach and inform responses. Fact-checking work with verifiable sources. Researching information online for accuracy. Working directly with language models to improve response quality. Providing content filtering feedback and evaluating prompt & response harmful categories.
Gaming CN-EN Translator (Freelance) at Digital-Trans
October 1, 2024 - PresentTranslating source language content ensuring coherence in the target language. Checking spelling, grammar, and context. Creating terminology databases using Phrase.
AI Language Trainer (Freelance) at Scale AI
October 1, 2024 - PresentAssessing factuality and relevance of AI-generated texts. Evaluating and ranking AI system responses.
Content Analyst at Turing
August 1, 2024 - PresentConducting interviews to assess candidates' language skills. Evaluating new language tools.
Technical Document Writer/Editor (Freelance) at Purecontent Media Limited (U.K.)
August 1, 2020 - PresentProducing localized content, translation, proofreading, and MTPE review to ensure quality documentation.
Consultant & Coach at ESME Learning Solutions (U.S.A)
May 31, 2023 - August 4, 2025Partnering with MIT and University of Oxford to support executive learners in AI data strategy, privacy, and cybersecurity. Guiding learners with technologies and innovative solutions while raising awareness of emerging technology challenges. Utilizing Python to construct knowledge graphs for data manipulation and analysis.
Head of API Performance Optimization at Smyrooms, Grupo Viajes El Corte Inglés (Spain)
November 30, 2019 - August 4, 2025Constructed mapping systems using SQL. Analyzed client evolution and increased sales with data engineering. Created specialist reports for investigations and implementations. Built strategies to support functions and enhance competitive value. Used Qlikview and data tools for analysis. Managed site reliability and incident response.
API Distribution Technical Operation Lead at Hotelbeds Group (Spain)
March 31, 2018 - August 4, 2025Conducted data analysis using ElasticSearch. Delivered CRM technical solutions aligned with IT strategies. Ensured 24/7 API operation reliability supporting SLA agreements. Managed incident responses and collaborated with sales teams for customer partnerships. Identified new functionalities via client feedback. Coordinated cross-department efforts using Salesforce, Confluence, Atlassian. Performed XML data and Triometric analysis, API/JSON/XML testing, error detection, and traffic control. Managed projects with Kanban, Jira, and Agile Scrum methodologies. Delivered API workshops and managed account segmentation, product and API distributions.
Language Fluency & Accent Reviewer at Mindy Support
July 1, 2025 - PresentVerified, classified, and evaluated answer options and performed other text manipulations. Translated and generated unique content to support language accuracy.
Localization Translation [CN-EN Software Translator] (Freelance) at Cactus Communications
July 1, 2025 - PresentTranslated content between Chinese and English, delivering final outputs that are clear, natural, and reflect appropriate tone for academic and non-academic audiences.
Transcription / Subtitling Specialist (Freelance) at ElevenLabs
July 1, 2025 - PresentProduced and reviewed highly accurate transcripts and created high-quality subtitles for video content adhering to specific formatting rules and timing standards.
LLM Evaluation Specialist (Content Writer) (Contract) at Innodata
June 1, 2025 - PresentUpdated rubric definitions with region/language-specific examples, reviewed and revised translations for cultural and linguistic relevance, wrote thoughtful prompts to test LLM cultural awareness, rated prompt-response pairs, documented problematic outputs, and engaged in red teaming activities assessing language model sensitivities.
CN-EN LOFT 2.0 Transcriber (Part-time) at Scriptoniq
May 1, 2025 - PresentConverted spoken Mandarin and English audio into written text using LOFT 2.0 software, ensured accuracy and formatting, proofread and edited transcribed content for quality and consistency.
Proofreader (Contract) at Infohana
April 1, 2025 - PresentPerformed audio QA including voice synchronization, dialogue verification, correct pronunciation checks; reviewed video descriptions for coherent translations; proofed AI-generated SRT files and scripts ensuring proper language and timing synchronization; managed social media channel tasks including content uploading and performance analysis.
Transcriber (Part-time) at Productive Playhouse
February 1, 2025 - PresentConducted research for talk-to-text technology, transcribed audio for an online database, labeled segments, created content/prompts, and performed linguistics speech rating tasks.
AI Tutor (Freelance) at Mindrift
January 1, 2025 - PresentTrained AI systems by crafting prompts, fact-checked work using verifiable sources, researched information to ensure response accuracy, worked directly with language models to improve response quality, provided content filtering feedback, and evaluated prompt and response harmful categories.
Gaming CN-EN Translator (Freelance) at Digital-Trans
October 1, 2024 - PresentTranslated gaming source language to target language ensuring coherence, checked spelling, grammar and context, and created terminology bases using Phrase.
AI Language Trainer (Freelance) at Scale AI
October 1, 2024 - PresentAssessed factuality and relevance of AI-generated text and evaluated and ranked AI system responses.
Content Analyst at Turing
August 1, 2024 - PresentConducted interviews to assess candidates' language skills and evaluated new language tools.
Technical Document Writer/Editor (Freelance) at PureContent Media Limited (U.K.)
August 1, 2020 - PresentProduced localized content, translation, proofreading, and Machine Translation Post-Editing (MTPE) review.
Consultant & Coach at ESME Learning Solutions (U.S.A)
May 1, 2023 - August 7, 2025Partnered with MIT School of Architecture and Planning and University of Oxford to support executive learners in AI data strategy, privacy, and cybersecurity; guided learners on technologies with awareness of emerging tech benefits and challenges; utilized Python for constructing knowledge graphs to analyze structured data.
Head of API Performance Optimization at SmyRooms, Grupo Viajes El Corte Inglés (Spain)
November 1, 2019 - August 7, 2025Constructed mapping systems using SQL; analyzed client evolution to increase sales via data engineering; developed specialist reports for implementation and follow-up; built support strategies to enhance competitive value; performed data analysis using Qlikview; ensured site reliability and incident response.
API Distribution Technical Operation Lead at Hotelbeds Group (Spain)
March 1, 2018 - August 7, 2025Performed data analysis with ElasticSearch; delivered CRM technical solutions aligned with IT strategy; ensured site reliability and 24/7 API operations meeting SLA; managed incidents; supported sales team with strategic ideas for B2B/B2C clients; identified new functionalities; coordinated via Salesforce, Confluence, Atlassian; analyzed XML data and Triometric; performed API/JSON/XML testing and error detection; managed projects using Kanban, Jira, Agile Scrum; designed and delivered API workshops.
Education
Master of Business Administration at Assumption University, Bangkok, Thailand
January 11, 2030 - August 4, 2025Bachelor of Science, Computer Science at Assumption University, Bangkok, Thailand
January 11, 2030 - August 4, 2025EMBA at Beijing Institute of Economic Management
January 11, 2030 - August 7, 2025Qualifications
Project Management Essentials Certified
June 1, 2025 - August 4, 2025Oracle AI Vector Search Certified Professional
May 1, 2025 - August 4, 2025AWS Certified Cloud Practitioner
January 1, 2025 - August 4, 2025EF SET English Certificate (C2 Proficient)
January 11, 2030 - August 4, 2025Oracle Cloud Infrastructure 2024 Generative AI Certified Professional
July 1, 2024 - August 4, 2025Google Project Management by Google on Coursera
July 1, 2024 - August 4, 2025Certified Blockchain Developer
March 1, 2023 - August 4, 2025Oxford Blockchain Strategy by University of Oxford
December 1, 2022 - August 4, 2025Managing Privacy Risk and Safeguarding Personal Information
June 1, 2022 - August 4, 2025JSON Data by Stanford Online
September 1, 2015 - August 4, 2025Industry Experience
Education, Software & Internet, Media & Entertainment, Financial Services, Travel & Hospitality, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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