I am Wang Chenggang, a senior IT operations and maintenance leader with over 20 years of experience in IT infrastructure optimization, private cloud construction, and cross-department collaboration. I have led Ops teams in a listed company, focusing on stability, security, and cost control of IT operations through data-driven lean management. I’m familiar with AIOps based on large models and understand the evolution from traditional Ops to intelligent Ops, including core tech stacks and business scenarios. I enjoy solving complex problems through teamwork and metrics-driven improvements.

Wang Chenggang

I am Wang Chenggang, a senior IT operations and maintenance leader with over 20 years of experience in IT infrastructure optimization, private cloud construction, and cross-department collaboration. I have led Ops teams in a listed company, focusing on stability, security, and cost control of IT operations through data-driven lean management. I’m familiar with AIOps based on large models and understand the evolution from traditional Ops to intelligent Ops, including core tech stacks and business scenarios. I enjoy solving complex problems through teamwork and metrics-driven improvements.

Available to hire

I am Wang Chenggang, a senior IT operations and maintenance leader with over 20 years of experience in IT infrastructure optimization, private cloud construction, and cross-department collaboration. I have led Ops teams in a listed company, focusing on stability, security, and cost control of IT operations through data-driven lean management.

I’m familiar with AIOps based on large models and understand the evolution from traditional Ops to intelligent Ops, including core tech stacks and business scenarios. I enjoy solving complex problems through teamwork and metrics-driven improvements.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Head of JD Instant Delivery SRE Team at JD.com Group - JD Retail
January 1, 2023 - July 1, 2024
Led the JD Instant Delivery SRE operation and maintenance team, assuming ultimate responsibility for SLA and availability of all online JD Instant Delivery systems. Directed the formulation and execution of high-availability, disaster recovery, and degradation plans. Guided the team in implementing SRE concepts, processes, and standards, including monitoring/alerting, fault management, capacity planning, and change management, to ensure system reliability and business continuity.
Head of JD Instant Delivery Operation and Maintenance Department at JD.com Group (Instant Delivery)
April 1, 2016 - January 1, 2023
Led the Operation and Maintenance Department of JD Instant Delivery, established and grew the O&M team from scratch, ensured business stability, and supported the company's NASDAQ listing. Core activities included hybrid cloud architecture integration across AWS, JD Cloud, and private cloud, security compliance system construction, and leading cybersecurity Level 3 assessment readiness.
Head of Operation and Maintenance R&D Team at JD.com Group
December 1, 2012 - April 1, 2016
Led the O&M R&D team, developed and integrated DevOps tools, automated deployment platforms, and monitoring/audit capabilities to shorten project launch times and improve fault response.
Department Head, Operation and Maintenance Department at Tianji Media Group
July 1, 2000 - December 1, 2012
Established and managed the O&M department, oversaw data center operations, and led CDN platform construction to improve website performance and user experience.
Career Break
July 1, 2024 - Present
Currently on career break since July 2024.

Education

Master of Science in Biology at Sichuan University
September 1, 1993 - July 1, 2000

Qualifications

CKA (Certified Kubernetes Administrator)
January 11, 2030 - January 25, 2026
Alibaba ACP (Alibaba Cloud Certified Professional)
January 11, 2030 - January 25, 2026

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment, Other