Available to hire
I’m a storyteller at heart, working across writing, video, and visual concepts to craft ideas that resonate.
My work sits at the intersection of creativity and strategy - whether I’m writing, editing, or developing content concepts, I focus on creating pieces that feel intentional, engaging, and true to the brand.
I enjoy collaborating with clients to turn abstract ideas into something clear, compelling, and visually strong.
Experience Level
Language
English
Fluent
Work Experience
Personal Assistant to Sales Manager / Office Administrator at Status Residential
January 1, 2020 - PresentProvide comprehensive administrative support across sales and administration teams, manage diaries, emails, appointments, and internal scheduling; acts as first point of contact for clients, suppliers, and internal staff; handle phone enquiries, follow-ups, and client communication; maintain accurate records, databases, and confidential documentation; coordinate procurement, data entry, and document preparation; support a fast-paced office environment requiring discretion and attention to detail.
Founder, Counsellor, Coach, Blogger & Content Creator at Crystal Harrys (Self-employed)
January 1, 2017 - PresentProvide one-on-one counseling and coaching for individuals navigating anxiety, trauma, emotional regulation, and life transitions; support clients affected by domestic violence with emotional safety and empowerment strategies; create and manage blog content focused on mental health, self-discovery, mindset, and personal development; develop written therapeutic resources, reflective tools, and educational materials; manage website content and community engagement; maintain professional boundaries, ethical standards, and confidentiality; deliver online coaching services via crystalharrys.com; build an engaged online audience through consistent content and empathetic client support.
Appointments Setter at Capita Finance Solutions
January 1, 2017 - January 1, 2018Warm calling; build rapport and qualify leads; book appointments for finance specialists; maintain accurate client records.
Appointment Setter at ABN Realty
January 1, 2015 - January 1, 2015Client engagement; property inquiries and follow-ups; relationship management.
Customer Service Representative at Shades N Style
January 1, 2014 - January 1, 2015Face-to-face and phone customer service; sales support; transaction handling.
Customer Service Representative at Kmart Mirrabooka
January 1, 2008 - January 1, 2014Front-of-house retail customer service; register operations; stock assistance; teamwork.
Founder, Counsellor, Coach, Blogger & Content Creator at Inner Truth Gym / Independent Online Platforms
January 1, 2017 - PresentFounder providing trauma-informed, person-centered counselling and coaching; supports clients navigating anxiety, trauma, emotional regulation, and life transitions; applies trauma-informed practices, emotional regulation strategies, and empowerment approaches; creates and manages a mental health blog and educational content for a YouTube channel.
Subscriber Services at Seven West Media
January 1, 2017 - January 1, 2018Managed inbound/outbound subscriber communications for print and digital; identified upsell opportunities; achieved and exceeded sales and upgrade targets; maintained CRM systems, tracked inquiries, follow-ups and pipeline progress.
Appointment Setter at Capital Finance Solutions
January 1, 2017 - January 1, 2018Outbound warm calls to prospective clients; built rapport and qualified leads; scheduled appointments for finance specialists; maintained CRM and follow-up activities to drive conversions.
Front-of-House Customer Service & Sales Support at Shades N Style
January 1, 2014 - January 1, 2015Retail customer service, sales support, transaction handling, and client assistance in a fast-paced environment.
Education
Bachelor of Arts – Psychology & Counselling at Edith Cowan University
January 11, 2030 - April 28, 2026High School Certificate at Aranmore Catholic College, Leederville WA
January 11, 2030 - January 1, 2009Bachelor of Arts – Psychology & Counselling at Edith Cowan University
January 11, 2030 - January 1, 2021High School Certificate at Aranmore Catholic College, Leederville WA
January 11, 2030 - January 1, 2009Qualifications
Usui Reiki Master (Levels 1-3)
January 11, 2030 - April 28, 2026Usui Reiki Master (Levels 1-3)
January 11, 2030 - April 28, 2026Manifestation Practitioner
January 11, 2030 - April 28, 2026Industry Experience
Education, Healthcare, Professional Services, Media & Entertainment, Software & Internet, Non-Profit Organization
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