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Hi, I’m Carissa Stepien, a Digital Community Manager with 7+ years of experience building and nurturing online communities. I create engagement through thoughtful content, feedback-driven strategies, and a consistent, friendly voice that makes members feel safe and supported. I’ve grown a 6,000+ member community by encouraging participation and using data to improve what I share, achieving about a 25% engagement increase over three years. I design content calendars, live events, and campaigns, monitor conversations, and turn insights into practical changes that keep discussions active. Beyond community work, I’m passionate about nutrition and wellness, and I bring a coaching mindset to relationships, whether mentoring a small team, supporting families, or collaborating with students and educators. I’ve taught across K-12 and higher education and believe nutrition and regular exercise are key to healthy outcomes, especially for kids. I take supplements daily and want to support community members in making healthy choices.…Hi, I’m Carissa Stepien, a Digital Community Manager with 7+ years of experience building and nurturing online communities. I create engagement through thoughtful content, feedback-driven strategies, and a consistent, friendly voice that makes members feel safe and supported. I’ve grown a 6,000+ member community by encouraging participation and using data to improve what I share, achieving about a 25% engagement increase over three years. I design content calendars, live events, and campaigns, monitor conversations, and turn insights into practical changes that keep discussions active. Beyond community work, I’m passionate about nutrition and wellness, and I bring a coaching mindset to relationships, whether mentoring a small team, supporting families, or collaborating with students and educators. I’ve taught across K-12 and higher education and believe nutrition and regular exercise are key to healthy outcomes, especially for kids. I take supplements daily and want to support community members in making healthy choices.

Carissa White

Community Manager, Content Designer, Content Creator, +2

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Hi, I’m Carissa Stepien, a Digital Community Manager with 7+ years of experience building and nurturing online communities. I create engagement through thoughtful content, feedback-driven strategies, and a consistent, friendly voice that makes members feel safe and supported. I’ve grown a 6,000+ member community by encouraging participation and using data to improve what I share, achieving about a 25% engagement increase over three years. I design content calendars, live events, and campaigns, monitor conversations, and turn insights into practical changes that keep discussions active. Beyond community work, I’m passionate about nutrition and wellness, and I bring a coaching mindset to relationships, whether mentoring a small team, supporting families, or collaborating with students and educators. I’ve taught across K-12 and higher education and believe nutrition and regular exercise are key to healthy outcomes, especially for kids. I take supplements daily and want to support community members in making healthy choices.…Hi, I’m Carissa Stepien, a Digital Community Manager with 7+ years of experience building and nurturing online communities. I create engagement through thoughtful content, feedback-driven strategies, and a consistent, friendly voice that makes members feel safe and supported. I’ve grown a 6,000+ member community by encouraging participation and using data to improve what I share, achieving about a 25% engagement increase over three years. I design content calendars, live events, and campaigns, monitor conversations, and turn insights into practical changes that keep discussions active. Beyond community work, I’m passionate about nutrition and wellness, and I bring a coaching mindset to relationships, whether mentoring a small team, supporting families, or collaborating with students and educators. I’ve taught across K-12 and higher education and believe nutrition and regular exercise are key to healthy outcomes, especially for kids. I take supplements daily and want to support community members in making healthy choices.

Available to hire

Hi, I’m Carissa Stepien, a Digital Community Manager with 7+ years of experience building and nurturing online communities. I create engagement through thoughtful content, feedback-driven strategies, and a consistent, friendly voice that makes members feel safe and supported. I’ve grown a 6,000+ member community by encouraging participation and using data to improve what I share, achieving about a 25% engagement increase over three years. I design content calendars, live events, and campaigns, monitor conversations, and turn insights into practical changes that keep discussions active.

Beyond community work, I’m passionate about nutrition and wellness, and I bring a coaching mindset to relationships, whether mentoring a small team, supporting families, or collaborating with students and educators. I’ve taught across K-12 and higher education and believe nutrition and regular exercise are key to healthy outcomes, especially for kids. I take supplements daily and want to support community members in making healthy choices.

Skills

Copywriting

Podcast Production

Experience Level

Copywriting

Expert

Podcast Production

Intermediate

Language

English

Fluent

Work Experience

Founder & Administrator at Co-Parenting in Harmony (Global Online Community)

January 1, 2020 - Present

Built and scaled a global digital community focused on education and family support, managing daily engagement, content strategy, and community operations across Facebook and Instagram. Managed daily engagement for a 6,000+ member community across social platforms, responding to comments and messages, guiding discussions, and addressing member questions in real time. Increased community engagement by 25% over 3 years through trend-based content, data analysis and iterative content strategies. Developed and maintained a consistent community voice, ensuring tone, inclusivity & brand alignment. Identified, nurtured & activated engaged members, strengthening retention & encouraging community discussion. Led & mentored a small team of 2, delegating responsibilities and ensuring content standards. Managed conflict resolution & moderated discussions, maintaining a respectful and safe digital space. Designed & executed content calendars & engagement campaigns (live workshops, discussions). Wor

Elementary Teacher / Administrator & Coordinator at Liverpool, NY

January 1, 2024 - Present

Operated in a hybrid teaching & coordination role, managing multiple stakeholders, systems & communications often in a fast-paced environment. Coordinated communication across families, educators & administrators, managing multiple ongoing conversations and ensuring alignment on student needs. Managed scheduling, resources & tracking systems for 20+ students ensuring effective service delivery. Used digital platforms to monitor performance and troubleshoot issues, improving user experience. Identified & resolved issues in real time, supporting families & staff through complex/time-sensitive issues. Maintained detailed records & tracking systems, ensuring compliance & accurate reporting.

ENL & Elementary Teacher at Syracuse City School District

January 1, 2018 - January 1, 2024

Delivered instruction while managing communication, engagement & tracking across diverse environments. Built strong relationships with diverse stakeholders (families, students & cross-functional school teams). Used data tracking systems to monitor performance and improve outcomes & engagement. Supported users (students & families) through real-time problem solving, identifying needs & solutions. Managed multiple priorities simultaneously, balancing instruction, communication, planning & reporting.

Pre-K & Special Education Teacher at Children's Center at Park Hill

January 1, 2016 - January 1, 2017

Led instruction and coordinated Individual Education Plans (IEPs) for children with special needs. Collaborated with multidisciplinary teams to advocate for student development. Managed compliance & documentation for all testing, support services & referrals.

Pre-K Teacher at St. Brigid’s Head Start

January 1, 2013 - January 1, 2016

Delivered school-readiness programs for 20+ students from low-income families. Implemented multi-sensory curriculum approaches supporting cognitive, socio-emotional & language development.

Service Industry & Event Hospitality Roles at Various

January 1, 2000 - Present

Coordinated service delivery for groups of 50+ clients, ensuring smooth operations & team alignment. Delivered high-quality, real-time customer interaction in fast-paced environments requiring responsiveness, organization and attention to detail. Managed high-volume, real-time customer interactions, responding quickly in dynamic environment. Resolved customer issues with empathy & professionalism while working under pressure. Maintained strong attention to detail while managing multiple tasks simultaneously.

Teacher/Child care Provider at Vineyard Church

January 1, 2021 - January 1, 2023

Coordinated programming for up to 20 children per session. Ensure safety, inclusion & smooth transitions during child care sessions.

Administrative Volunteer at Polka Tot Consignment

January 1, 2005 - January 1, 2012

Key member of customer facing team of 8 managing ~$300k in merchandise multiple times a year. Maintained inventory records & customer data during large-scale events.