NOOR SYAHIRAH YAAKOB

Developed and maintained Selenium-based Python automation scripts for PayBank Web and Payswitch Client to improve test coverage and reduce repetitive manual testing. Integrated automation execution with GitHub Actions and Allure reporting to provide automated runs and clear, shareable test results. Validated automation outcomes and troubleshot failures across enterprise banking workflows to keep test suites reliable. Supported regression and compatibility testing for PayBank Web Version 4, and executed SQL queries for backend validation and transactional data verification. Prepared automation setup documentation and QA support materials for team use.

Performed manual functional, integration, and regression testing for POS and API systems to ensure product quality before release. Designed and maintained detailed test cases based on business and technical requirements. Tracked, verified, and managed defects using GitLab Boards within agile sprint cycles and coordinated with development teams. Executed SQL queries for backend data validation and troubleshooting, and supported software releases to ensure post-deployment stability.

Provided first- and second-level support for users of an Online Billing System, resolving issues to keep operations running smoothly. Analyzed system issues and coordinated fixes with development teams. Prepared technical documentation and bug reports to reduce recurring issues. Generated reports and validated transactional data using SQL queries.