Jhervie Alejan

Available to hire

Passionate about transforming raw footage into powerful stories that connect with audiences.

About

Passionate about transforming raw footage into powerful stories that connect with audiences. With experience in editing films, live broadcasts, and international TV content, I specialize in delivering polished, detail-driven outputs that meet global standards.

I thrive in fast-paced environments where creativity meets deadlines — from handling live edits that air within minutes, to fine-tuning finishing touches for content bound for international channels. Beyond technical expertise, I bring adaptability, leadership experience, and a collaborative mindset that helps teams deliver their best work.

Always eager to learn, grow, and explore new creative challenges, I aim to create content that not only looks good but feels right to the audience.

  • 10 years' experience
  • Joined September 2025

Industry experience

  • Media & Entertainment
  • Telecommunications
  • Software & Internet
  • Professional Services
  • Manufacturing
  • Other

Work experience· 38 roles

Technical SupportMar 2023 – Present · 3 yrs 9 mos

Acted as senior escalation point for complex issues while mentoring support teams, driving process improvements, and ensuring efficient resolutions with a strong focus on customer experience.

Technical Support · TaskUsMar 2023 – Present · 3 yrs 9 mos

Acted as senior escalation point for complex issues while mentoring support teams, driving process improvements, and ensuring efficient resolutions with a strong focus on customer experience.

Technical SupportMar 2023 – Present · 3 yrs 9 mos

Acted as senior escalation point for complex issues while mentoring support teams, driving process improvements, and ensuring efficient resolutions with a strong focus on customer experience.

Technical Support Specialist (Escalations) · TaskUsMar 2023 – Present · 3 yrs 9 mos
Technical Support · TaskUsMar 2023 – Present · 3 yrs 9 mos
Customer Resolutions Expert · ConcentrixOct 2022 – Sep 2025 · 3 yrs
Customer Resolutions Expert · ConcentrixOct 2022 – Sep 2025 · 3 yrs
Customer Resolutions Expert · ConcentrixOct 2022 – Sep 2025 · 3 yrs

Education· 5

High School · Meycauayan College2030 – 2012
Team Leader Preparation Academy Completer · Team Leader Preparatory Academy2030 – 2012
Quality Analyst Preparation Academy Completer · Quality Analyst Preparation Academy2030 – 2025
Lean Six Sigma White Belt · Lean Six Sigma White Belt (In Process)2030 – 2025

Certifications and awards· 8

Lean Six Sigma White Belt2030 – 2025
Team Leader Preparation Academy2030 – 2025
Quality Analyst Preparation Academy2030 – 2025
Lean Six Sigma White Belt (In Progress)2030 – 2025

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