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I am Angel Damián Álvarez Orduña, a bilingual AI Training and Player Support Specialist with expertise in Trust & Safety, content moderation, and LLM data evaluation. I thrive on improving AI accuracy through data labeling, image annotation, and contextual reasoning. I have proven experience in player-facing support, community management, and maintaining a safe user environment in fast-paced gaming. I'm passionate about applying my technical skills to game development and digital innovation, and I enjoy collaborating with international teams to drive process improvements.…I am Angel Damián Álvarez Orduña, a bilingual AI Training and Player Support Specialist with expertise in Trust & Safety, content moderation, and LLM data evaluation. I thrive on improving AI accuracy through data labeling, image annotation, and contextual reasoning. I have proven experience in player-facing support, community management, and maintaining a safe user environment in fast-paced gaming. I'm passionate about applying my technical skills to game development and digital innovation, and I enjoy collaborating with international teams to drive process improvements.

Angel Damián Alvarez Orduña

Game Developer, Game Designer, UI Designer, +2

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I am Angel Damián Álvarez Orduña, a bilingual AI Training and Player Support Specialist with expertise in Trust & Safety, content moderation, and LLM data evaluation. I thrive on improving AI accuracy through data labeling, image annotation, and contextual reasoning. I have proven experience in player-facing support, community management, and maintaining a safe user environment in fast-paced gaming. I'm passionate about applying my technical skills to game development and digital innovation, and I enjoy collaborating with international teams to drive process improvements.…I am Angel Damián Álvarez Orduña, a bilingual AI Training and Player Support Specialist with expertise in Trust & Safety, content moderation, and LLM data evaluation. I thrive on improving AI accuracy through data labeling, image annotation, and contextual reasoning. I have proven experience in player-facing support, community management, and maintaining a safe user environment in fast-paced gaming. I'm passionate about applying my technical skills to game development and digital innovation, and I enjoy collaborating with international teams to drive process improvements.

Available to hire

I am Angel Damián Álvarez Orduña, a bilingual AI Training and Player Support Specialist with expertise in Trust & Safety, content moderation, and LLM data evaluation. I thrive on improving AI accuracy through data labeling, image annotation, and contextual reasoning.

I have proven experience in player-facing support, community management, and maintaining a safe user environment in fast-paced gaming. I’m passionate about applying my technical skills to game development and digital innovation, and I enjoy collaborating with international teams to drive process improvements.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

AI Training Contributor at Outlier.ai

February 1, 2024 - Present

Generated and evaluated high-quality training data for large language models across history, science, and culture; annotated and classified images to enhance multimodal AI understanding; maintained strict data quality and safety standards in line with project guidelines to improve model accuracy.

Player Support & Trust & Safety Moderator at Keywords Studios

November 1, 2023 - Present

Provided high-quality player support for major video game titles, resolved issues, and ensured a positive user experience; moderated user-generated content and player reports with focus on Trust & Safety and policy compliance; monitored real-time community activity on Discord with Community Sift to identify risks and enforce guidelines; collaborated with international teams to identify trends, report critical incidents, and contribute to process improvements.

Online Teacher (STEM & Exam Prep) at Biblos

January 1, 2023 - Present

Taught physics, mathematics, and statistics to high school and pre-university students via customized online lessons; prepared students for university entrance exams by adapting teaching methods to individual learning styles.

Co-Founder & Game Developer at Muffin Cat Studio

September 1, 2015 - Present

Co-founded Muffin Cat Studio and developed a mobile game prototype using the Godot Engine, focusing on casual gameplay and user experience; managed full-cycle development including scripting, level design, and testing; built expertise in game mechanics, monetization strategies, and indie publishing.