I’m a character designer and animation-focused creative who blends strong storytelling with detail-oriented visuals. I recently graduated with a Bachelor of Arts in Art & Animation (Character Design concentration) from Arizona State University, and I bring that art-first mindset into both animation and digital content work. Alongside my animation experience, I’ve built a deep background in customer support and service—supporting large volumes of users, handling appeals, and leading teams at companies like Uber, TikTok, Safelite, and State Farm. I’m friendly, empathetic, and proactive, and I enjoy helping people feel confident—whether that’s through great character work or excellent customer experiences. Link to my portfolio is _Website not available. Sign in: https://www.twine.net/signup_

deauntesullivan

I’m a character designer and animation-focused creative who blends strong storytelling with detail-oriented visuals. I recently graduated with a Bachelor of Arts in Art & Animation (Character Design concentration) from Arizona State University, and I bring that art-first mindset into both animation and digital content work. Alongside my animation experience, I’ve built a deep background in customer support and service—supporting large volumes of users, handling appeals, and leading teams at companies like Uber, TikTok, Safelite, and State Farm. I’m friendly, empathetic, and proactive, and I enjoy helping people feel confident—whether that’s through great character work or excellent customer experiences. Link to my portfolio is _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I’m a character designer and animation-focused creative who blends strong storytelling with detail-oriented visuals. I recently graduated with a Bachelor of Arts in Art & Animation (Character Design concentration) from Arizona State University, and I bring that art-first mindset into both animation and digital content work.

Alongside my animation experience, I’ve built a deep background in customer support and service—supporting large volumes of users, handling appeals, and leading teams at companies like Uber, TikTok, Safelite, and State Farm. I’m friendly, empathetic, and proactive, and I enjoy helping people feel confident—whether that’s through great character work or excellent customer experiences.

Link to my portfolio is Website not available. Sign in: https://www.twine.net/signup

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Work Experience

Consumer Elite Specialist at Uber
August 1, 2025 - Present
Support Uber’s highest tier of customers with an empathetic, caring approach. Serve as the first point of contact for frequent Uber users, ensuring customer needs are met and exceeded with exceptional service.
Character Designer / Social Media Artist at Studio Moyo
October 20, 2024 - Present
Helped start an indie animation studio fully started at an animation summit that has amassed over 12k followers over social media. Worked as a character designer and a lead social media artist for the team.
Character Designer at The Studio Moyo
October 1, 2024 - Present
Character designer for an indie animation studio focused on amplifying Black creativity. Create unique and engaging social media images for the studio’s account, supporting growth to 10,000+ followers.
User Support Specialist at TikTok
October 1, 2024 - February 1, 2025
Helped manage the appeal process for 650+ TikTok users each week who were temporarily or permanently suspended.
Customer Service Representative at Safelite
January 1, 2022 - August 1, 2025
Led a customer service team out of 30–35 employees for two months based on windshield wiper sales. Managed 300–400 weekly calls focused on Auto Glass claims, including insurance verification and repair/replacement recommendations. Promoted from retail to back-end specialist and achieved certification within the first year for consistent performance exceeding expectations.
Customer Service Representative at State Farm
February 1, 2020 - October 1, 2021
Managed 500+ weekly calls focused on transferring customers to the correct department, handling address changes and password resets. Provided technical support for Microsoft Office, Java, Verint, Salesforce software, and related applications. Developed in-kind customer-facing marketing materials such as posters and website pages based on leadership requests.

Education

Bachelor of Fine aarts at Arizona State University
May 8, 2024
Bachelor of Arts at Arizona State University
January 11, 2030 - May 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Financial Services, Other