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I am a Senior Project Manager and executive-level communication leader with 30+ years of client-facing experience facilitating high-stakes discussions and negotiations between technical teams and executive stakeholders. I have led executive steering committees across telecommunications, aviation, government, and enterprise environments. I translate technical information into clear, actionable communication, and I am known for diplomacy, cultural sensitivity, and the ability to navigate multicultural contexts, including work with Canadian Indigenous communities and confidential, politically sensitive, and regulated environments.…I am a Senior Project Manager and executive-level communication leader with 30+ years of client-facing experience facilitating high-stakes discussions and negotiations between technical teams and executive stakeholders. I have led executive steering committees across telecommunications, aviation, government, and enterprise environments. I translate technical information into clear, actionable communication, and I am known for diplomacy, cultural sensitivity, and the ability to navigate multicultural contexts, including work with Canadian Indigenous communities and confidential, politically sensitive, and regulated environments.

Deborah Walsh

Project Manager, Production Coordinator, Content Producer, +3

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I am a Senior Project Manager and executive-level communication leader with 30+ years of client-facing experience facilitating high-stakes discussions and negotiations between technical teams and executive stakeholders. I have led executive steering committees across telecommunications, aviation, government, and enterprise environments. I translate technical information into clear, actionable communication, and I am known for diplomacy, cultural sensitivity, and the ability to navigate multicultural contexts, including work with Canadian Indigenous communities and confidential, politically sensitive, and regulated environments.…I am a Senior Project Manager and executive-level communication leader with 30+ years of client-facing experience facilitating high-stakes discussions and negotiations between technical teams and executive stakeholders. I have led executive steering committees across telecommunications, aviation, government, and enterprise environments. I translate technical information into clear, actionable communication, and I am known for diplomacy, cultural sensitivity, and the ability to navigate multicultural contexts, including work with Canadian Indigenous communities and confidential, politically sensitive, and regulated environments.

Available to hire

I am a Senior Project Manager and executive-level communication leader with 30+ years of client-facing experience facilitating high-stakes discussions and negotiations between technical teams and executive stakeholders.

I have led executive steering committees across telecommunications, aviation, government, and enterprise environments. I translate technical information into clear, actionable communication, and I am known for diplomacy, cultural sensitivity, and the ability to navigate multicultural contexts, including work with Canadian Indigenous communities and confidential, politically sensitive, and regulated environments.

Skills

Jira

Experience Level

Jira

Expert

Language

Work Experience

Senior IT Project Manager at Freelance Consultant (Various Clients)

January 1, 2015 - Present

Led executive steering committee meetings to align technical delivery with business objectives and stakeholder expectations. Served as the communication liaison between engineering teams, government representatives, and senior leadership. Managed culturally sensitive engagements with Canadian Indigenous organizations, ensuring respectful, clear, and relationship-focused communication. Facilitated cross-time-zone meetings and documented outcomes, risks, and agreed actions with precision. Coordinated cross-functional internal teams and third-party vendors across distributed and remote environments. Supported government and public-sector RFPs and implementation planning for contracts exceeding $25M. Delivered operational readiness, documentation, training coordination, and transition support post-implementation.

Senior Client Project Manager at TELUS Communications Ltd.

January 1, 2008 - December 31, 2015

Managed executive-level client relationships across public sector and enterprise accounts. Regularly facilitated steering committee presentations and performance reviews. Provided structured communication frameworks to reduce misalignment and escalation. Delivered large-scale customer implementations of enterprise network, security, and communications solutions for government, aviation, healthcare, and public-sector organizations. Managed full project lifecycle, including planning, execution, risk mitigation, customer communication, and operational handover. Acted as escalation lead for high-visibility and executive-level client engagements. Recovered and successfully delivered a nationally escalated program by realigning scope, resources, and delivery approach. Coordinated technical delivery teams, vendors, and stakeholders to support deployment, testing, and go-live. Led complex RFP responses and due diligence coordination with seven business units.

IT Project Manager at Calgary Board of Education

January 1, 2008 - December 31, 2009

Led technology implementation initiatives within a public-sector education environment. Authored business cases, managed RFP processes, and led vendor selection and negotiations. Coordinated testing, stakeholder reviews, and implementation planning to support operational readiness.

Senior IT Project Manager | Freelance Consultant at Various Clients

January 1, 2015 - Present

Led executive steering committee meetings, aligning technical delivery with business objectives and stakeholder expectations. Served as the communication liaison between engineering teams, government representatives, and senior leadership. Managed culturally sensitive engagements with Canadian Indigenous organizations, ensuring respectful, clear, and relationship-focused communication. Facilitated cross time zone meetings and documented outcomes, risks, and agreed actions with precision. Coordinated cross-functional internal teams and third-party vendors across distributed and remote environments. Supported government and public-sector RFPs and implementation planning for contracts exceeding $25M. Delivered operational readiness, documentation, training coordination, and transition support post-implementation.