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I’m Craig Johnson, a product designer with 10+ years of experience helping teams reach design milestones and delivering outcome-driven innovation. I focus on end-to-end product work—from customer journey mapping and discovery through design, testing, and delivery—especially where technical complexity and fast-moving enterprise environments demand clarity, usability, and practical solutions. Across my roles, I’ve led self-service and compliance experiences, built and improved onboarding and subscription management flows, and supported design system and component library growth. I also enjoy facilitating workshops and research to align stakeholders, communicate user needs to engineering, and translate findings into high-quality interfaces and interaction standards that teams can build on confidently.…I’m Craig Johnson, a product designer with 10+ years of experience helping teams reach design milestones and delivering outcome-driven innovation. I focus on end-to-end product work—from customer journey mapping and discovery through design, testing, and delivery—especially where technical complexity and fast-moving enterprise environments demand clarity, usability, and practical solutions. Across my roles, I’ve led self-service and compliance experiences, built and improved onboarding and subscription management flows, and supported design system and component library growth. I also enjoy facilitating workshops and research to align stakeholders, communicate user needs to engineering, and translate findings into high-quality interfaces and interaction standards that teams can build on confidently.

Craig Johnson

Product Designer, UX Designer, Infographic Designer, +6

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I’m Craig Johnson, a product designer with 10+ years of experience helping teams reach design milestones and delivering outcome-driven innovation. I focus on end-to-end product work—from customer journey mapping and discovery through design, testing, and delivery—especially where technical complexity and fast-moving enterprise environments demand clarity, usability, and practical solutions. Across my roles, I’ve led self-service and compliance experiences, built and improved onboarding and subscription management flows, and supported design system and component library growth. I also enjoy facilitating workshops and research to align stakeholders, communicate user needs to engineering, and translate findings into high-quality interfaces and interaction standards that teams can build on confidently.…I’m Craig Johnson, a product designer with 10+ years of experience helping teams reach design milestones and delivering outcome-driven innovation. I focus on end-to-end product work—from customer journey mapping and discovery through design, testing, and delivery—especially where technical complexity and fast-moving enterprise environments demand clarity, usability, and practical solutions. Across my roles, I’ve led self-service and compliance experiences, built and improved onboarding and subscription management flows, and supported design system and component library growth. I also enjoy facilitating workshops and research to align stakeholders, communicate user needs to engineering, and translate findings into high-quality interfaces and interaction standards that teams can build on confidently.

Available to hire

I’m Craig Johnson, a product designer with 10+ years of experience helping teams reach design milestones and delivering outcome-driven innovation. I focus on end-to-end product work—from customer journey mapping and discovery through design, testing, and delivery—especially where technical complexity and fast-moving enterprise environments demand clarity, usability, and practical solutions.

Across my roles, I’ve led self-service and compliance experiences, built and improved onboarding and subscription management flows, and supported design system and component library growth. I also enjoy facilitating workshops and research to align stakeholders, communicate user needs to engineering, and translate findings into high-quality interfaces and interaction standards that teams can build on confidently.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Senior Product Designer at Octopus Deploy

July 1, 2024 - July 1, 2026

Worked on a highly technical, fast-paced enterprise product. Owned discovery and delivery for Self Service purchasing, subscription management, and compliance user experiences. Led end-to-end feature/project discovery including customer journey mapping, design, testing, and delivery; identified opportunities, risks, and assumptions to validate; facilitated customer interviews and workshop sessions; and represented the voice of the customer through research and discovery. Directed design and usability work across feasibility, desirability, and viability, and communicated user and design requirements to engineering. Contributed to relationships across product managers, engineers, and the wider team and helped maintain the internal design system, including interaction standards and assets.

Senior Associate UX/UI Designer at Cognizant (formerly Servian)

October 1, 2022 - July 1, 2024

Handled customer/client communication and stakeholder management. Facilitated discovery workshops using common and ad-hoc frameworks, synthesized findings for validation, and supported co-design workshops with stakeholders. Delivered client work including documentation, personas, customer journey mapping, high-fidelity designs, prototypes, usability audits, and recommendations. Wrote statements of work (SOW) for tenders and proposals and created/trained internal teams on required processes and tools.

UX/UI Designer at Corelogic

May 1, 2021 - September 30, 2022

Provided UX and interface design for the technology side of the Australian business. Managed UX/UI for the digital sales platform and billing portal, including design system and component library management across technology and product. Supported teams with authentication, product, and support-related UX needs and communicated requirements with product owners/project managers. Collaborated across departments to define ideal solutions, analyzed qualitative customer feedback related to digital purchasing/onboarding, and translated design requirements for internal and offshore developers. Delivered end-to-end user journeys.

Product Designer at Amber Labs Pty Ltd

April 1, 2019 - February 1, 2022

Worked directly with stakeholders to drive the product toward a fully featured application. Gathered requirements through business and product needs, built a simple onboarding experience reflecting a “making bitcoin easy” mantra, and completed end-to-end discovery and design of product features for engineering handoff. Created precise acceptance criteria for developers and testers, ran workshops and surveys to guide production priorities based on company goals and feature requests, and helped inform MVP and solution robustness. Supported planning and scaling for short-to-medium time frames, produced mockups and lo-fi prototypes with user testing feedback, and maintained QA prior to releases.