Available to hire
I’m a senior data and analytics leader with over 20 years of experience delivering large-scale data, modelling, and predictive analytics solutions across government, utilities, insurance, and health sectors. I excel at building high-volume data operations, integrating predictive and econometric models, and driving business value through analytics with strong stakeholder collaboration.
I am passionate about turning data into strategic decisions and mentoring teams to grow analytical capability. I enjoy leading cross-functional initiatives, delivering measurable outcomes, and evolving data platforms to support advanced analytics and operational intelligence.
Skills
Language
English
Fluent
Work Experience
Head of Data & Analytics at Royal Flying Doctor Service
February 1, 2022 - PresentOverseeing four streams: Data Warehousing, Data Engineering, Business Intelligence, and Regulatory Reporting. Led a national Snowflake platform on AWS ingesting 700+ data tables, established governance and data security for sensitive operational and patient data, and implemented access controls, encryption, and audit protocols. Automated ingestion/validation with SQL and Alteryx; standardised data assets across states. Directed Tableau Cloud rollout for real-time, self-service reporting to executives and operations. Implemented an intake/prioritisation framework via Jira/Confluence; automated complex modeling tasks; provided cross-functional analytics support (finance, procurement, research, communications) including a $1B+ funding model. Piloted LLM-enabled capabilities (NL-to-SQL, report summarisation, dynamic dashboards) and evolved Snowflake into a multi-purpose analytics platform.
Senior Manager (Advanced Analytics) at TAL Insurance
January 1, 2016 - February 1, 2022Managed advanced analytics and BI for Retail. Led predictive modelling, sales forecasting, and data solutions to optimise performance. Managed a team of six analysts in direct sales; delivered daily propensity models with $5M uplift; built forecasting models with <5% error; embedded BI across marketing, sales, and finance for unified performance metrics. Introduced Lead Quality Metrics and visualisations to reverse sales decline; drove data literacy through internal R training and mentoring.
Senior Data Analyst at News Corp / TeamIT Solutions
January 1, 2014 - January 1, 2016Delivered predictive analytics and automated reporting across national finance, sales, and marketing. Reduced reporting cycle from 5 days to 30 minutes. Developed churn models reducing customer churn by ~10%, retaining an estimated $100M in revenue.
Principal Analyst at Sydney Water
August 1, 2008 - January 1, 2014Led strategic analytics and customer research; developed econometric forecasting models for infrastructure demand; built short- and long-term demand forecasts for IPART price submissions; conducted pre/post campaign evaluations (A/B testing) influencing customer engagement strategy.
Senior Data Analyst at Department of Planning
January 1, 2007 - January 1, 2008Provided data modelling and analytics support within the planning department, contributing to policy and program analytics.
Consultant (Modelling) at Halcrow
January 1, 2006 - January 1, 2007Modelling consultant delivering analytics recommendations and data-driven insights for projects.
Data Modelling Analyst at Transport & Data Centre
January 1, 2003 - January 1, 2006Led data modelling activities supporting transport and data centre projects.
Teaching Assistant / IT Contractor at UTS & State Rail
January 1, 2000 - January 1, 2002Assisted teaching and IT contracting roles, supporting university and rail projects with data tasks.
Education
Master of Commerce (Customer Segmentation) at University of Western Sydney
January 11, 2030 - January 1, 2015Postgraduate Diploma in Transport & Traffic at Monash University
January 11, 2030 - January 1, 2008Bachelor of Engineering (IT & Telecom) at University of Technology, Sydney
January 11, 2030 - January 1, 2000Qualifications
Azure Data Fundamentals
January 1, 2021 - January 7, 2026Data Science Specialisation
January 1, 2016 - January 7, 2026Google Analytics Platform Principles
January 1, 2014 - January 7, 2026Apache Spark 2.0 with Scala
January 1, 2017 - January 7, 2026Advanced Project Management
January 1, 2008 - January 7, 2026Industry Experience
Government, Healthcare, Energy & Utilities, Financial Services, Media & Entertainment
Skills
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