Available to hire
Hi, I’m Devika Prasad, a Quality Assurance Specialist with 10 years of experience delivering end-to-end QA for large-scale banking and financial applications. I’m passionate about building robust testing strategies, reducing production defects, and improving customer satisfaction. I thrive in Agile environments, collaborate closely with product owners and stakeholders, and enjoy turning complex requirements into clear, actionable test plans.
Over the years, I’ve led QA teams, managed defect lifecycles, and driven process improvements across SIT/UAT cycles. I’m proficient in both functional and automated testing, with hands-on experience in UI automation (Java/Selenium) and data-driven reporting using Power BI and Tableau to provide visibility into quality metrics and release readiness.
Skills
Language
English
Fluent
Work Experience
Authorized Officer (QA) at UBS, Pune
November 1, 2024 - PresentDeveloped test scenarios and scripts based on user requirements and design documents; executed tests; tracked defects; performed requirement analysis; used Squash and GitLab for scrum activities and test management; created dashboards and reports using Excel, Power BI, and Tableau; created wireframes using Balsamiq.
Exempt Non Officer (QA) at Credit Suisse Services AG, Pune
April 1, 2022 - November 1, 2024Managed QA processes as QA Lead, ensuring release testing sign-off; Led a team of 8 QA engineers; devised comprehensive test strategy, plans, and release management documents; developed test scenarios and scripts; executed tests; managed defects; used XRAY, qTest, JIRA, Confluence, Octane, ALM for test management; performed UI automation using Java & Selenium.
Technical Lead at HCL Technologies Pvt Ltd, Pune
August 1, 2019 - April 1, 2022Managed QA processes, led a team of 8 QA engineers; developed and executed test strategies, plans, and scripts; used XRAY, qTest, JIRA, Confluence, Octane, ALM for test management; performed UAT and regression testing.
Senior Software Engineer at Capgemini India Pvt Ltd, Pune
April 1, 2016 - August 1, 2019Reviewed business requirements, contributed to QA process design; created and executed test cases; logged defects; performed functional, smoke, sanity, system integration, and regression testing; collaborated with development and support teams; used ARD and IntelliJ for script execution.
Authorized Officer (QA) at UBS
November 1, 2024 - December 31, 2025WMPC - BAC project focused on Client opening and onboarding, Customer card processing using Flowable Workflows. Gathered and documented business requirements; created Test Scenarios and Scripts; executed testing and managed defect tracking; analyzed data to identify insights and root causes; built reports and dashboards (Power BI, Tableau, Excel); designed Wireframes using Balsamiq; utilized JIRA/Confluence for documentation; participated in iteration ceremonies; used Squash and GitLab for test and scrum management.
Exempt Non-Officer (QA) at Credit Suisse Services AG
April 1, 2022 - November 30, 2024Directed QA processes, ensuring release sign-off via testing metrics and reports; Led an 8-engineer team to achieve a 90% success rate in software testing; Established the departmental testing methodology; Authored core test documentation (Strategy, Plan, and Release Management); Developed Test Scenarios/Scripts based on User Requirements; Managed defect triage and test execution; Reduced manual effort by implementing and maintaining UI Automation (Java/Selenium); Oversaw vendor relationships and drove SCRUM ceremonies.
Technical Lead at HCL Technologies Pvt Ltd
August 1, 2019 - April 30, 2022Managed QA processes, led a team of 8 QA engineers; Formalized the testing approach by creating a methodology adopted as the department's standard; Drafted essential governance documents: Test Strategy, Test Plan, and Release Management documentation; Used XRAY, qTest, JIRA, Confluence, Octane, ALM for test management; Performed user acceptance testing and regression testing.
Senior Software Engineer at Capgemini India Pvt Ltd
April 1, 2016 - August 31, 2019Firm Risk Management (Operational Risk) deals in developing applications to predict losses and estimations to mitigate risks. Analyzed BRD/SRD and explored software functionalities; Improved testing speed through efficient QA processes (test creation, execution, defect logging); Ensured defect-free delivery across Functional, SIT, Regression, Smoke, Sanity; Collaborated with cross-functional teams to validate requirements and resolve bugs; Generated and executed scripts using ARD and IntelliJ; Performed UAT and Regression; Participated in all Scrum ceremonies.
Authorized Officer (QA) at Union Bank of Switzerland
November 1, 2024 - December 1, 2025Led test planning and execution for onboarding and card-processing workflows. Developed test strategies and SIT/UAT scenarios aligned with business requirements. Executed UAT/SIT cycles, logged outcomes, escalated issues, and validated resolutions. Analyzed data to identify insights and root causes. Collaborated with business users and product owners to ensure SIT/UAT readiness and sign-off. Built reports and dashboards in Power BI, Tableau, and Excel. Managed documentation using JIRA/Confluence and test management using Squash & GitLab. Participated in iteration ceremonies.
Technical Lead (QA) at HCL Technologies Pvt Ltd
August 1, 2019 - April 1, 2022Led a team of 6 QA engineers, successfully managing SIT/UAT phases for Client Lifecycle Management workflows. Established standardized SIT/UAT methodology adopted across the department. Drafted essential governance documents including Test Strategy, Test Plan, and Release Management artifacts. Used XRAY, qTest, JIRA, Confluence, Octane, ALM for test management. Executed UAT and regression testing to ensure complete feature validation and system integrity.
Education
Bachelor of Engineering in Electronics and Communication at St. Joseph Engineering College
January 11, 2030 - September 1, 2015PUC in PCME at Canara PU College
January 11, 2030 - January 1, 2011SSLC at Ladyhill Victoria Girls High School
January 11, 2030 - January 1, 2009Bachelor of Engineering in Electronics and Communication at St. Joseph Engineering College
January 11, 2030 - September 1, 2015Pre-University Certificate (PCME) at Canara PU College
January 11, 2030 - January 1, 2011SSLC at Ladyhill Victoria Girls High School
January 11, 2030 - January 1, 2009Bachelor of Engineering in Electronics and Communication at St. Joseph Engineering College
January 11, 2030 - September 1, 2015PUC in PCME at Canara PU College
January 11, 2030 - January 1, 2011SSLC at Ladyhill Victoria Girls High School
January 11, 2030 - January 1, 2009Bachelor of Engineering in Electronics and Communication at St. Joseph Engineering College
January 11, 2030 - September 1, 2015PUC in PCME at Canara PU College
January 11, 2030 - January 1, 2011SSLC at Lady Hill Victoria Girls High School
January 11, 2030 - January 1, 2009Qualifications
ISTQB Foundation Level Certification
January 11, 2030 - December 8, 2025NCFM Foundation Level Certification
January 11, 2030 - December 8, 2025TOSCA Course Completion Certification (Udemy)
January 11, 2030 - December 8, 2025Certified Business Analysis Professional (CBAP) Certification Training
January 11, 2030 - December 8, 2025Tableau Desktop Specialist Certification Training
January 11, 2030 - December 8, 2025Business Analytics with Excel
January 11, 2030 - December 8, 2025SQL Training
January 11, 2030 - December 8, 2025Agile Scrum Master (ASM®)
January 11, 2030 - December 8, 2025ISTQB Foundation Level Certification
January 11, 2030 - April 21, 2026NCFM Foundation Level Certification
January 11, 2030 - April 21, 2026TOSCA Course Completion Certification
January 11, 2030 - April 21, 2026Certified Business Analysis Professional (CBAP) Certification Training
January 11, 2030 - April 21, 2026Tableau Desktop Specialist Certification Training
January 11, 2030 - April 21, 2026Business Analytics with Excel
January 11, 2030 - April 21, 2026SQL Training
January 11, 2030 - April 21, 2026Agile Scrum Master (ASM®)
January 11, 2030 - April 21, 2026ISTQB Foundation Level Certification
January 11, 2030 - April 21, 2026NCFM Foundation Level Certification
January 11, 2030 - April 21, 2026TOSCA Course Completion Certification (Udemy)
January 11, 2030 - April 21, 2026Certified Business Analysis Professional (CBAP) Certification Training
January 11, 2030 - April 21, 2026Tableau Desktop Specialist Certification Training
January 11, 2030 - April 21, 2026Business Analytics with Excel
January 11, 2030 - April 21, 2026SQL Training
January 11, 2030 - April 21, 2026Agile Scrum Master (ASM®)
January 11, 2030 - April 21, 2026ISTQB Foundation Level Certification
January 11, 2030 - May 13, 2026NCFM Foundation Level Certification
January 11, 2030 - May 13, 2026TOSCA Course Completion Certification (Udemy)
January 11, 2030 - May 13, 2026Certified Business Analysis Professional (CBAP) Certification Training
January 11, 2030 - May 13, 2026Tableau Desktop Specialist Certification Training
January 11, 2030 - May 13, 2026Business Analytics with Excel
January 11, 2030 - May 13, 2026SQL Training
January 11, 2030 - May 13, 2026 Agile Scrum Master (ASM®)
January 11, 2030 - May 13, 2026Industry Experience
Financial Services, Professional Services, Software & Internet
Skills
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