Available to hire
15 years as a representative for one main client, providing on-site training and support for high-stakes live broadcasts with high-profile artists, collecting and reporting logs, bugs and user suggestions, working together to troubleshoot, creating helpfiles, and assisting with QA before every festival season.
Now open for freelancing positions in this space and others.
- I love collaborating and also working independently.
- Native English speaker, A1 Dutch (and currently levelling up).
- Happy to work unusual hours.
Would like to get back into my Bachelor’s subject of audio recording in the future.
Language
English
Fluent
Dutch
Beginner
Work Experience
User Support Specialist at Elect Systems
June 21, 2006 - PresentRigging/Set up of required equipment, training users on software, on-site support for questions and troubleshooting for music festival events, primary contact between Elect Systems and clients on-site and via email.
Also created help files, collecting and reporting of logs, bugs and suggestions from users.
Have also been asked to log high-profile acts using said software software.
Sound Recordist/Monitor at Middlesex University
June 5, 2012 - September 19, 2013Paid freelance positions in tandem with my bachelors degree.
Worked on a variety of different jobs, including sit-down interviews with journalists and editors on the state of affairs in broadcasting, recorded and mixed "Ganda Boys" for a Ugandan music channel video, recording ambience and vox pops for a UCAS/Middlesex university video advertisement, and sound monitoring for Endemol for a Big Brother advert and for RAWTV's studio B music acts.
User Support Specialist at Elect Systems
May 1, 2013 - PresentPrimary contact between Elect Systems and BBC Scotland's Election results and graphics team, providing on-site support and relaying bug reports and assisting with troubleshooting.
Have also used the logging software to input results when required.
Education
Bachelor of Arts at Middlesex University
September 13, 2010 - May 5, 20131st Class Honors for Television Production: Technical Arts
Qualifications
Media Composer Fundamentals 1 (MC101)
July 4, 2014 - July 5, 2014AVID Media Composer training
RYA Day Skipper
April 4, 2016 - April 14, 2016Google IT Support
November 28, 2022 - October 28, 2025In progress.
Have achieved Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User
Industry Experience
Software & Internet, Media & Entertainment, Computers & Electronics, Gaming
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