Juliana Ochs
I’m a visual arts and design professional based in Pasadena, Maryland, with a strong background in illustration and event/brand support through gallery and arts organization work.
About
I’m a visual arts and design professional based in Pasadena, Maryland, with a strong background in illustration and event/brand support through gallery and arts organization work. I combine creative tool skills with customer-focused communication to help audiences discover artwork, stay engaged through blogs and social channels, and feel taken care of at every step.
I’ve supported an MFA gallery environment by managing incoming and outgoing customer communications, coordinating exhibit-related content for the MFA Blog, assisting with virtual events via Zoom, and helping handle phone and web inquiries. I’m also experienced in sales support for artwork, organizing exhibitions and schedules, and supporting day-to-day operations such as order fulfillment and guest accommodations for a retail/fulfillment role.
- 5 years' experience
- Joined November 2026
Languages
- EnglishFluent
- FrenchIntermediate
Industry experience
- Media & Entertainment
- Non-Profit Organization
- Education
- Retail
Work experience
Provided an accommodating experience for guests, problem-solved as needed, and supported order fulfillment and packing. Communicated with others to ensure tasks were completed accurately and on time, including preparing orders for shipping and managing day-to-day fulfillment responsibilities.
Provided guest accommodation and support, solved on-the-spot problems, and fulfilled orders with careful packing and preparation. Managed time effectively and completed order packing and preparation to ensure smooth delivery.
Communicated with customers about tours and exhibits via email and calls. Managed incoming and outgoing inquiries and supported MFA marketing and event needs. Created content for MFA artists, galleries, exhibitions, and events, including assistance for the MFA blog and virtual programming through Zoom. Answered calls and provided customer support, promoted and explained exhibitions using the company website, helped sell artwork, and organized sales processes for items.
Education
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