Denys Penkivskyi

Crew Trainer at McDonald’s Tamas s.r.o.

Trained new team members on operational procedures, customer service standards, and safety; monitored team performance and provided constructive feedback to improve efficiency and accuracy; coordinated shift workflows to maintain optimal speed of service during high-volume periods; ensured hygiene, food safety, and quality standards in all workstations; supported management in implementing new procedures and maintaining consistency across the team; maintained documentation of training progress and employee performance milestones.

Remote Freelancer at Upwork

Designing visual assets, branding materials, and digital content for clients across diverse industries; managing multiple projects simultaneously while meeting deadlines and maintaining high-quality output; communicating with clients to gather requirements, refine concepts, and ensure project satisfaction; delivering design solutions using industry-standard tools such as Figma, Adobe Illustrator, and Photoshop; maintaining a 5-star rating through consistent communication, professionalism, and timely delivery.