I’m a PMP-certified Project Manager with 6+ years of experience coordinating digital products, platform delivery, stakeholder communication, and business analysis activities across international teams. I help companies bring structure to complex projects by aligning business needs, clarifying requirements, coordinating cross-functional teams, and keeping delivery on track. My experience includes platform development, client communication, backlog coordination, process improvement, documentation, and launch support. I’m especially strong in roles that sit between business and delivery: turning unclear requests into structured actions, managing expectations, and ensuring teams stay focused on priorities. I can support projects involving SaaS platforms, onboarding flows, CRM-related processes, digital operations, product coordination, and client-facing project delivery. Tools and ways of working: Jira, ClickUp, Confluence, Figma collaboration, Agile delivery support, stakeholder workshops, requirements gathering, and process documentation.

Dariia Hotra

PRO

I’m a PMP-certified Project Manager with 6+ years of experience coordinating digital products, platform delivery, stakeholder communication, and business analysis activities across international teams. I help companies bring structure to complex projects by aligning business needs, clarifying requirements, coordinating cross-functional teams, and keeping delivery on track. My experience includes platform development, client communication, backlog coordination, process improvement, documentation, and launch support. I’m especially strong in roles that sit between business and delivery: turning unclear requests into structured actions, managing expectations, and ensuring teams stay focused on priorities. I can support projects involving SaaS platforms, onboarding flows, CRM-related processes, digital operations, product coordination, and client-facing project delivery. Tools and ways of working: Jira, ClickUp, Confluence, Figma collaboration, Agile delivery support, stakeholder workshops, requirements gathering, and process documentation.

Available to hire

I’m a PMP-certified Project Manager with 6+ years of experience coordinating digital products, platform delivery, stakeholder communication, and business analysis activities across international teams.
I help companies bring structure to complex projects by aligning business needs, clarifying requirements, coordinating cross-functional teams, and keeping delivery on track. My experience includes platform development, client communication, backlog coordination, process improvement, documentation, and launch support.
I’m especially strong in roles that sit between business and delivery: turning unclear requests into structured actions, managing expectations, and ensuring teams stay focused on priorities.
I can support projects involving SaaS platforms, onboarding flows, CRM-related processes, digital operations, product coordination, and client-facing project delivery.
Tools and ways of working: Jira, ClickUp, Confluence, Figma collaboration, Agile delivery support, stakeholder workshops, requirements gathering, and process documentation.

See more

Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent
French
Advanced
Russian
Fluent
Ukrainian
Fluent

Work Experience

Product & Project Manager at NOW Tech Start
March 1, 2024 - Present
Led Agile delivery for CRM and SaaS products. Delivered MVPs for influencer-marketing & EdTech platforms from concept to launch. Scaled cross-functional teams from 0 to 20+ members; improved delivery speed by ~20%. Introduced backlog & roadmap prioritization by business value. Coordinated up to 3 projects simultaneously with clear stakeholder communication. Reduced scope deviations by ~10% through structured requirements management.
Project Manager, Volunteering at Swiss-Cyber Security, Geneva
December 1, 2025 - Present
Actively involved in planning, organizing, and coordinating cybersecurity events. Contributed to community growth and supported awareness initiatives on key cybersecurity challenges.
Information Officer at ICRC
July 1, 2022 - February 29, 2024
Managed full case lifecycle in CTA’s CRM, including data intake, verification, and follow-up. Analyzed trends and supported database optimization projects, improving data quality and workflow efficiency. Ensured GDPR-compliant handling of highly sensitive information. Collaborated with IT and operational teams during process reviews and system enhancements. Recognized for precision, communication, adaptability, and consistently high-quality delivery.
Customer Service Project Manager at WUH
September 1, 2018 - December 31, 2021
Managed end-to-end client projects: requirements, sourcing, timelines, coordination. Organized 25+ VIP events & private shopping sessions for high-net-worth clients. Maintained CRM-style client profiles to drive retention and personalized service. Negotiated with 20+ boutiques & suppliers; secured rare and limited-edition items.
Operations & Project Manager (IT / Digital Platforms) at NOW Tech Start
March 1, 2024 - Present
Led operations and delivery for digital platforms (CRM and SaaS). Contributed to discovery activities, including market and competitor analysis and participation in user research. Worked across the full SDLC, translating business requirements into technical user stories, including API usage, data flows, and integrations. Introduced backlog and roadmap prioritization based on business value and delivery impact. Coordinated multiple parallel initiatives and tracked delivery KPI (cycle time, work item aging, rework vs. refinement).
Project Manager at Swiss-Cyber Security
December 1, 2025 - Present
Coordinated stakeholders, logistics, and delivery workflows for cybersecurity events in a multi-stakeholder environment. Contributed to community growth and supported awareness initiatives on key cybersecurity challenges.
Customer Service Project Manager at WUH, Luxury goods
September 1, 2018 - December 1, 2021
Managed end-to-end client projects: requirements, sourcing, timelines, coordination. Organized 25+ VIP events & private shopping sessions for high-net-worth clients. Negotiated with 20+ luxury boutiques & suppliers.

Education

Master’s in Finance and Credit at National Tax University of Ukraine
January 11, 2030 - January 1, 2012

Qualifications

Master’s in Finance and Credit
January 1, 2011 - December 31, 2012
Bachelor’s in Finance and Credit
January 1, 2006 - December 31, 2011
Project Management Professional (PMP®)
January 1, 2025 - December 17, 2025
Project Management Training – KiM Organisation CH
January 1, 2024 - December 31, 2024
Project Management Professional (PMP®)
January 11, 2030 - January 1, 2025
Certified in Cybersecurity (CC)
January 11, 2030 - March 12, 2026
Project Management Training
January 1, 2024 - March 12, 2026

Industry Experience

Software & Internet, Professional Services, Education, Non-Profit Organization, Retail
    paper Influencer Marketing Platform

    Context
    The project aimed to build a platform connecting brands and influencers to manage collaborations and marketing campaigns.

    Action
    I supported the concept development and structured the workflows for interactions between brands and influencers.

    Decision
    To clarify the product structure, I documented key platform modules, user roles, and interaction flows.

    Result
    The project resulted in a structured concept and documentation for platform development.

    paper EdTech Challenge Platform – Product Coordination

    Context
    The project aimed to create a digital platform connecting companies with junior specialists through educational challenges and real business cases.

    Action
    I coordinated the early product planning process, defined the platform scope, and supported the development of the product concept.

    Decision
    To structure the implementation, I documented the platform modules, user roles, and development roadmap.

    Result
    The project produced a clear product vision and structured roadmap for platform development.

    paper White-Label CRM Platform for Online Booking

    Context
    The project involved the concept development of a white-label CRM platform allowing businesses to manage online bookings, customer data, and scheduling.

    Action
    I contributed to defining the product scope, gathering requirements, and structuring the functionality of key modules such as booking management, CRM profiles, and administrative dashboards.

    Decision
    To structure the product development process, I documented user flows, functional requirements, and the roadmap for platform modules.

    Result
    The project produced clear product documentation and prototypes that supported further development of the platform.

    paper AI Onboarding Platform – Product Concept & Prototype Development

    Context
    The project explored the concept of an AI-powered onboarding platform designed to personalize user onboarding journeys and automate parts of the user guidance process.

    Action
    I led the discovery phase of the project, including idea validation, scope definition, and research into potential user flows. I coordinated the creation of early prototypes and structured product requirements.

    Decision
    To align the team around the product vision, I documented the roadmap, key modules, and the user journey for onboarding scenarios.

    Result
    The project produced a structured product concept and prototype that could be used for further product development and validation.

Hire Dariia Hotra today

To get started post up your job and then invite Dariia Hotra to your job.