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Customer Support Executive with experience resolving queries through multiple channels such as chat and email. Skilled in non-voice support workflows and web content writing, with an AI-prompting approach to improve service quality. Seeking to leverage customer care and AI prompting skills to contribute to wellness and healthcare while continuously growing professionally and enhancing client satisfaction.…Customer Support Executive with experience resolving queries through multiple channels such as chat and email. Skilled in non-voice support workflows and web content writing, with an AI-prompting approach to improve service quality. Seeking to leverage customer care and AI prompting skills to contribute to wellness and healthcare while continuously growing professionally and enhancing client satisfaction.

Dhruv Kumar

AI Prompt Engineer, Ad Designer, AI Video Editor, +2

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Customer Support Executive with experience resolving queries through multiple channels such as chat and email. Skilled in non-voice support workflows and web content writing, with an AI-prompting approach to improve service quality. Seeking to leverage customer care and AI prompting skills to contribute to wellness and healthcare while continuously growing professionally and enhancing client satisfaction.…Customer Support Executive with experience resolving queries through multiple channels such as chat and email. Skilled in non-voice support workflows and web content writing, with an AI-prompting approach to improve service quality. Seeking to leverage customer care and AI prompting skills to contribute to wellness and healthcare while continuously growing professionally and enhancing client satisfaction.

Available to hire

Customer Support Executive with experience resolving queries through multiple channels such as chat and email. Skilled in non-voice support workflows and web content writing, with an AI-prompting approach to improve service quality.

Seeking to leverage customer care and AI prompting skills to contribute to wellness and healthcare while continuously growing professionally and enhancing client satisfaction.

Skills

Language

Work Experience

Customer Support Executive at Tech Mahindra

March 1, 2025 - May 31, 2025

Handled customer inquiries and resolved issues using multi-channel support processes, including chat and email. Provided non-voice customer assistance and supported customers through structured workflows to ensure timely and accurate responses. Applied AI prompting where relevant to assist with customer communication and efficiency, while maintaining a focus on customer satisfaction.