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At the end of the day, I believe great performance isn’t just about numbers—it's about people, purpose, and making things better every day. I’m excited to keep learning, keep improving, and hopefully bring that same energy to your team, because when we get the little things right, we really can change the world.…

Diana Menezes Pinto

Video Editor, Content Producer, Data Analyst, +1

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At the end of the day, I believe great performance isn’t just about numbers—it's about people, purpose, and making things better every day. I’m excited to keep learning, keep improving, and hopefully bring that same energy to your team, because when we get the little things right, we really can change the world.…

Available to hire

At the end of the day, I believe great performance isn’t just about numbers—it’s about people, purpose, and making things better every day.
I’m excited to keep learning, keep improving, and hopefully bring that same energy to your team, because when we get the little things right, we really can change the world.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

Spanish; Castilian

Fluent

Catalan; Valencian

Fluent

English

Fluent

Work Experience

Facility Liaison Officer at Bio Danza Porto School

June 1, 2016 - September 1, 2017

Led onboarding of new team members, conducted shadowing sessions, and shared best practices to facilitate integration and ensure adherence to established policies. Coordinated training, supported cross-functional collaboration, and managed attendance and accommodations in line with institutional standards and budgets.

Multicultural Team Support Specialist at Accenture

September 1, 2017 - November 1, 2018

Facilitated smooth onboarding and integration of diverse teams, conducted shadowing sessions, and shared best practices to accelerate policy adherence. Led cross-functional collaboration, supported proactive training, and contributed to a culture of excellence.

Video Content Analyst / Subject Matter Expert (SME) at Cognizant

February 1, 2020 - November 1, 2021

Led content moderation and policy enforcement, analyzed performance data, and delivered actionable insights. Built dashboards and used advanced tools to streamline processes, mentored new analysts, and championed data-driven decision-making to improve efficiency and quality.

UK&I Team Support Specialist at Nestlé

December 1, 2021 - March 1, 2025

Drove performance improvements across key business units, aligned with global operational excellence standards, and delivered data-backed insights. Implemented Lean and Six Sigma methodologies, supported cross-functional teams, and maintained clear client communications.

Team Support & Operations Specialist at Nestlé

April 1, 2025 - October 1, 2025

Led operational improvements, trained team members, and ensured service excellence. Managed scheduling, attendance, and communications to sustain a high-performing, collaborative environment.